Best bank in Warren, Michigan (MI) 2024

I went in person Saturday to deposit my stimulus check. I specifically asked the teller before handing over my check when funds would be available. He told me 2pm that day. Well 2pm came and went and no funds available. I than spent an hour on hold with customer service to be told my funds would not be available until Monday. Today is monday and still no funds. I call customer service again and now I'm told Tuesday and I can try to call the bank I brought the check to and they may be able to hurry it up. So I wait til they open and they tell me not until Tuesday, he didnt ask my name to even check my account, just acted like I should've know it would take until Tuesday. No mention of how the employee messed up or an apology. I could've cashed it else where instead of now waiting 3-4 days for them to clear a government issued check. That's 2 employees who gave me incorrect information that caused my daughters trip to the zoo to be canceled and a late fee from my school for insefficent funds. NOT a single apology from any comerica employee. Dont use this bank. I'll be switching to a credit union as soon as I can get my money from this unprofessional bank. ~Mel

Was waiting to use the atm at this location because the outside location was not accepting cash. As I proceed to walk in I was met by a young lady who asked me if I could give her 2 minutes because her co- worker some tall Caucasian women had to come in so they could open up. I’m leaving this review at 8:58, I was at the location at approximately 8:30ish this would not have been a problem had I not exited my car before the “coworker” did to enter the bank. Very unprofessional and nasty. ~Mz.

I was pleasantly impressed by the A+++ customer service that was showed to me as soon as I arrived at this location. The girl who greeted me was nice and Dan, at the end of my visit, was as well. Evan worked with me and he did a SUPERB job! He listened to what I needed and suggested the accounts that will best suit me. Evan made me feel comfortable and confident in choosing Bank of America for all my banking needs. I am glad I didn't read all these negative reviews before heading into this branch as I experienced none of it and look forward to only positive experiences for years to come! ~Donna