Best italian restaurant in Champlin, Minnesota (MN) 2024

I ordered a "make your own pizza". Medium with Hand Tossed crust. When it arrived it was a half Cheese and the other side was a mound of a variety of toppings. It was very spicy, tasted like BBQ sauce and there was Bacon.....I am allergic to Bacon. My point is people do make mistakes and they should have just solved it right away. We ended up having this "debate". The gentleman on the phone said "we don't make mistakes like that". So, I just spent $30+ dollars on a Pizza that I can not eat, I mean literally can't eat. He did not offer to do a thing. Minimally a small pizza would have been something!! He said "Company policy is no reimbursements". This is not the first time.....but I keep ordering, thinking maybe this time done. Customer service is just that, Customer SERVICE"......your JOB! Sorry but I'm just sick of it. ~Kellie

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