Best tax preparation in Carthage, Mississippi (MS) 2024

I've always used jh to file my taxes with since I started being able to file, this year is the only year I've had an issue. I made a review here about my experience this year and was called by an employee named Wendy on 1/21/22 and was promised a gift card if id change my review and I did so but still have not received the gift card or heard anything else from Ms. Wendy! Extremely unhappy! ~Elizabeth