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Very confused - the female associate showed me a hand drawn diagram of the pumps w/numbers & had me point to the pump I wanted to prepay for. She then said "oh someone prepaid but didn't pump" to a male (associate?) who didn't really look like an associate considering his clothing. she says to male associate- "I'll move it to pump one", I then go to my corresponding pump which is pump 3 to pump my gas, after multiple attempts it fails to pump so I return inside to ask what the issue was- she then tells me to back up to pump 5, now note 4 pumps have out of order sleeves on the gas pump. I reverse to pump 5 where the male then offered than insisted to pump my gas for me. Afterwards he proceeded to pump 1, another pump that had the out of order sleeve on it and pumped gas from that pump as well into a gas can. What the heck are y'all trying to pull because it was all extremely unprofessional and suspect. ~Rebecca