I am rating my last three experiences here at the Alton Aubuchon Hardware location. I noticed a "changeover" of staff in the last 12 months here. Now, mind you, I am not a frequent customer at this location. I usually only purchase garden equipment and soil amendments here, things that I've neglected to purchase through NOFA. The visit before this one (while purchasing fertilizers) I noticed that communication between my purchase pickup were just a bit disorganized. Hey, it happens all the time. No worries here. I will say that the knowledge and service of this team have improved immensely since my last visit. Not only have I been assisted in locating my items without staff "hovering" over me, (which I hate), I was offered very helpful advice in related items that I might be interested in. Without pressure to purchase, which I might add. I am very pleased with my service at this location. Keep up the good work! ~Sahar

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