Best beauty supply store in Exeter, New Hampshire (NH) 2024

The staff at this location is superb. Many of the "up-front" staff try to welcome their customers as they enter. Several of them go out of their way to help. The pharmacy team has been very helpful on several occasions trying to find ways for me to save money on very expensive prescriptions. If it weren't for them, my out of pocket costs would be extraordinary. I'm very grateful for their patience and advice. As I was waiting to speak to a representative at the pharmacy, I observed one technician and the pharmacist speaking very calmly to a customer who obviously was confused over his prescription. They defused a difficult situation (the customer wouldn't take no for an answer) as they explained that the customer would need to get clarification from their doctor and then re-submit a prescription. Simple? Yes. But it's how they handled it that was very impressive. They were very professional. While everyone is short-staffed these days, the team at this location works through this and does the best job they can. They're very deserving of five stars. ~Johnny

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The pharmacy lost my prescription and would not fill it until they found it. The pharmacy told me the medication was not in on 4 different occasions and that was all lies. I had to physically go into the store and after 30 minutes of sitting and waiting they filled the prescription after 5 days because they lost my form. The pharmacist was rude and would not apologize for the lies and losing my form. She was deflecting and trying to blame everything on the Doctor. I personally dropped off the form, gave them my ID. I will not be going back to this Rite Aid. I'm hoping this is not a repeat of lost prescriptions like the events at the former Stratham Rite Aid. ~Kelly

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