I'm still trying to decide if the staff at this location are this incompetent, or if it's intentional. You be the judge. Almost a year ago, my wife brought our Hyundai here for a an oil change. A few months later, we notice the bolts that hold two covers to the underside of the body, which have to be removed for the oil change, hadn't been replaced. More than 3/4 of them were missing. Eventually, the cover flapped around under the car, causing damage, which I reported to Jiffy Lube. The manager, Will, reacted in the exact manner I wanted. He offered to replace the damaged part, and ensured me if I brought the car back on days he was in, he would personally do the oil change each time to make sure it was done right.
If you take a moment to examine these pictures, taken from under my Hyundai after an oil change from this Jiffy Lube, ask yourself if this looks correct to you? Zip ties where push rivets should be, missing bolts, why not use some packaging twine?
Whenever you see a video of a car that limps into a real mechanic because of some careless action taken by the technician a quick lube location, think of this location. This is easily the most pathetic attempt I've seen at a person doing their job, let alone the manager. If Hyundai wanted the car zip tied together, they would have installed zip ties in the first place. Who could possibly think this is correct? They simply did the oil change, and my wife left with the illusion it had been done right.
If you're not mechanically inclined, If you're not willing to crawl under your vehicle to inspect the work that is done here, you're taking the chance your car will be the one that gets zip tied, or worse instead of being serviced properly. Service: Oil change ~Aaron
oil change service
auto repair shop
brake shop