I couldn't make a or get a call went to Verizon for help the tech got it straightened out in two minutes. They really know what they are doing. VERY happy with them been with them for years and wouldn't even think about going anywhere else! ~Steve

Stopped in after buying a used guitar. I asked for a standard setup. In the end, the guitar needed the saddles adjusted. One saddle must have been shot as it was replaced with a squire saddle. The fret ends were also worked on a bit. The guitar plays fantastic; but the wood on the fret ends could have used a little more TLC. **The workers were very kind** ~Dylan