cell phone store
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Verizon Authorized Retailer - GoWireless in Point Pleasant (Boro, 3208 Bridge Ave, NJ 08742)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - GoWireless is located in Point Pleasant (New Jersey state) on the street of Boro, 3208 Bridge Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1732-295-1262. You can get more information from their website: https://victra.com/stores/nj-point-pleasant?y_source=1_MzIyODA1Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ==. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - GoWireless quickly are 40.078172, -74.087891. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - GoWireless.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Steve
I couldn't make a or get a call went to Verizon for help the tech got it straightened out in two minutes. They really know what they are doing. VERY happy with them been with them for years and wouldn't even think about going anywhere else!
09.2022Marjorie
Dan was awesome setting up my new iPhone! Very informative
07.2022Lynnae
Dan was great helping me set up my new phone!
07.2022Sharyn
One of the worst customer service experiences I have ever encountered. I ordered a new phone over the phone with Verizon Wireless to replace my broken phone. I scheduled a pickup of the phone with the Verizon Rep. The VZW rep advised that I would receive a text within an hour to a different number confirming that the pickup was ready. The text was never received, so I called the store to confirm that the phone was ready as I was driving there. A young man answered and asked me a few questions. He confirmed my order and advised that the order should be ready when I arrived. I confirmed that the store closed at 7PM and I informed the gentleman that I would be arriving close to closing time but that I would get there before closing time, guaranteed. He said "we'll see you soon". I arrive at 6:55PM to find the lights off and the doors locked. I knocked on the doors in the hopes that someone would unlock the doors and fulfill my simple pickup request. Apparently, the representatives/management of this store believe that it's OK to close whenever they feel like it. When I called the store to connect with someone at Corporate to discuss this awful experience, I was left on hold for 30 minutes without being transferred or without having the option to leave a voicemail. The utter lack of professionalism for this authorized retailer leads me to wonder why Verizon would want to associate with this business at all.
10.2021Dennis
Anytime I go there I’m greeted with a warm welcome Dan is super knowledgeable and willing to go above and beyond. I highly recommend everyone going there for there Verizon needs! Great having a store that actually cares and listens and does what’s best for the customer.
10.2021Joanne
I recently had a problem with my phone and am writing this to show my sincere appreciation for the representative.Giovanni.at the Verizon store on Bridge Avenue in Point Pleasant!!He was absolutely so professional and took care of my problem in a courteous,efficient manner! What a wonderful personality!What great service! ALL REPRESENTATIVES should deal with customers in this way! Thank you again to Giovanni!! Verizon is lucky to employ you and I was blessed to meet you!
09.2021Lisa
So I bought an iPhone from the store in Seagirt yesterday “Big mistake” ! They gave me a new phone with instructions on how to transfer my contacts etc. The best part was my other phone was frozen so I couldn’t receive my verification code and they didn’t transfer the SIM card. So I decided to go to the Verizon store in Point Pleasant and I’m so happy I did. Dan & Anthony were so helpful I recommend that location. 😊Not having a cell phone is so stressful & I have a business and needed a cell phone ASAP. I will never go back to the Seagirt Verizon store.
09.2021Darlene
First went to Wall Verizon store and waited in line for help. Clerk came out to line and asked what I needed help with. I explained and he said he could not help me and handed me a paper with Verizon tech support number and told me they would “walk me through it” over the phone. Great customer service! I decided to try Go Wireless on Bridge Ave. The gentleman named Dan listened to my concerns and said he would help me. He was so nice to deal with after my Wall experience. He straightened out my problems with my Samsung with ease. I worked in retail for 20 years and so I am aware of good customer service practices. So 5 stars for Go Wireless and 0 for Wall Verizon! They should take lessons from Dan.
09.2020Grace
Marilyn was so patient, understanding, and efficient in getting me set up in a new phone and tablet and was honest explaining the cost and even explained what my first bill would be and every bill going forward. I was in those store years ago and the management team was not so good but Marilyn, mike, and mark are great! Come to Point Pleasant Verizon for your next phone and be treated like family!
09.2018Madeline
I drove from Manchester passed multiple other Verizon stores just to go to the store Marilyn LaBarca works in which is currently the Point Pleasant store She is extremely helpful and takes her time to help me and explain new phones to me. Marilyn is the reason I am with Verizon and not with AT&T She really makes me feel like a valued customer. This is the second Note I have purchased and as I said, she has been very helpful and I appreciate her time and patience Please recognize her for going Above and Beyond! Thank You Marilyn!
09.2018