Best beauty supply store in Berkshire, New York (NY) 2024

The Berkshire NY Store began very well, but the last several months it is a disaster area. 1/3 of the shelves are bare, the coolers are almost always bare. Employees posting signs that their trucks are not arriving. Its a mess, cluttered, getting a cart through isles can be literally impossible. Things bare on proper shelf and find things in misc. area in several random different isles. Seriously disorganized, no manager to be found. 1 employee on a Saturday, 12 people in line and more adding up. Tons of items have been out for over a month or more. 4 foot sections of peg hooks with 2 items and the rest empty. Its getting out of control and someone needs to take control. Sounds like a training issue. Employees are frustrated and swearing in the isles to customers about how overwhelmed they are. NOT GOOD. Reginal or H.O. NEEDS to pay this store a visit and get it together because we really NEED this New Store in our rural town. I know its hard, but I was a salary manager for Walmart for 10 years, so I know what it takes and this store is spiraling down hill fast. ~Candy

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