Best logistics service in Kinderhook, New York (NY) 2024

In the past two weeks I have had 3 separate packages not delivered to my home. 30 June - Received a "sorry we missed you" note and no redelivery attempt was made. So I went to the post office (Kinderhook) on 2 July and spoke with Pam. She gave me the packages and I asked her the reason for non-delivery. She ran through series of questions with me; Do you have a loose animal? No. Do you have a covered location for inclement weather? Yes. Long Driveway? No. And the packages did not need to be signed for. At the end of the conversation, there was no valid reason I hadn’t received my delivery. I also asked her to please speak with the mail carrier, as I have seen him just toss my packages on the ground by my mailbox in the past and I live on a main road. She seemed annoyed with me and implied it was UPS, not the mail carrier. That is incorrect, I have seen him. She did say she would speak to him. She also asked me if I would just like to pick up all of my packages from the post office from now on. I told her No, I wanted the mail carrier to do his job and I wanted my packages delivered, like I pay to have them delivered. 3 July - I was home. I saw the mail carrier pull up, shove letter mail in my mailbox, and drive away. No attempt at all to deliver another package I was expecting. Once again, he left a "sorry we missed you" note. I immediately called the post office and spoke with Pam. She told me that the package wasn’t even on the truck. She had it at the post office. So the note that they missed me was obviously not correct. I told her that I would come get the package from her. Again, having to drive to the post office. She told me that they were closing, but I could come get it off the back dock. She would leave it there for me. I picked it up and she was leaving as I was pulling in. I asked again to please speak to the carrier about this. 7 July - Expecting another package, very small, a pool strainer basket. I received ANOTHER "sorry we missed you" note. I was at work, but got the notification through my Amazon account. Once again, I called the Post Office right away. Pam was on leave, but I spoke with Brian. Who said that package was also still at the post office. I explained the entire situation to him. He was very helpful, but said that I would need to speak with Pam again and she would give me a call. I have not received a phone call yet. I reviewed the Postal Operations Manual and I am in compliance with every mode of delivery requirement for residential housing. I have asked at the post office why they aren’t being delivered (this is recent, I have received the packages in the past) and no one can seem to give me an answer, aside from answering my questions with questions. ~kelly