Best spa in Sylva, North Carolina (NC) 2024

I wish it had worked out to keep going to Lovely Nails after my Nail Tech left. Her name is Van and she was the friendliest and best nail tech there. At least, that's my opinion. The owners, I believe husband and wife, need a lesson on respect and treating clients like they're glad to see us there. They never smile and walk around like they own the place. The trick to keeping clients is humility. There were other problems too, like keeping me waiting for 30 minutes after my appointed schedule and never offered to let me know how far behind she was running. I had several errands to run that day and could have come back. Like I told her, my time is as important as hers is. I noticed her texting on the phone before she even came over to speak to me. One of the other employees had to tell her I was waiting and getting ready to leave. I left because I was already very annoyed and I knew from that point on my experience was gonna be pleasant. Which is part of what I'm paying for. I wish them best of luck but they need to up grade their attitude and respect to clients. Missing Van ~Bonnie