Absolutely disgraceful customer service. After waiting 10 minutes in the lobby to be served, I asked if they could take our order for 3 donuts. They were too busy with drive through customers to serve us. I was told that "you'll get served when we're ready". Although I watched new customers drive in and get drinks before we got served. Lady behind they counter needs fired, immediately for cursing at me. Another set of customer actually walked in and heard her rudeness and left. It took less than 1 minutes to take our order, pay, and give us three donuts. They are monitored on their drive through stats and lobby customers get pushed off. Even was told "can't you see there is only 3 off us working". The young man who did take initiative to serve us got a tip of double our order.
Absolutely disgusting experience. ~Michael
coffee shop
bagel shop
bakery
breakfast restaurant
donut shop
fast food restaurant
meal takeaway