Best cell phone store in Centerville, Ohio (OH) 2024

I was interested in switching to TMobile because Verizon told me that in order to get a "loyalty" discount, I'd have to upgrade to the unlimited plan. Let's face it, the "upgrade" being a higher priced plan would have washed out the discount (compared to what I had been paying). So TMobile offers me a better priced unlimited plan. Now the catch is that I was asking (via online chat) about 2 new phones as well and when I told the rep that I wanted to go to a store to pick up the phones so that they could transfer data and activate the phones, I asked him if I needed to pay anything at the stores and he skipped over that question without me even realizing it until I actually was going to pick up the phones. Store I requested didn't have them in stock, only 2 other stores in the area had them. Ok, I'll just have them shipped and take them to the store for activation.....wrong.... down payment would have been required. I felt like there'd been a bait and switch type of deal. I did still switch, mainly due to the savings of about $40 per month, but the initial experience has not been good. We'll see if the savings is worth it. The two guys at the Feedwire store, though, tried to be helpful. ~Peggy