Best auto parts store in Steubenville, Ohio (OH) 2024

It’s pretty hit-or-miss, possibly due to staffing issues. Some technicians are experienced and professional. But generally I would call to schedule an appointment, the tech would confirm a time, and then when I showed up on the day, they would say, “we don’t do appointments.” If you want something routine done, be sure to articulate everything you expect, because they are not going to be bothered with the details. They did not provide inspection sheets after oil changes. Having Team Ford/Quicklane/Team Toyota on one lot only seems to create more confusion for the staff. I will not be returning here. ~Ashley

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Brought my Vw in for a new timing belt. It’s been 6 weeks (over 1 month) and I still have not received my car back. No one has called me to let me know the progress on my vehicle so I went into the building and was told they were fixing the motor mount which has nothing to do with the timing belt. The next day I went back into the building to see the progress and was told the owner went to get a radiation part which after communicating with various mechanics informed me didn’t need to be taken apart as this is a Volkswagen. Told my vehicle will be complete on Thursday. Not told the cost, was never called about any parts needing replaced no one communicates with me. I have received no phone calls, no paperwork on the actual cost of my vehicle and no one even told me they were planning to do a new motor mount until I stopped into the building and left because I was extremely upset knowing a motor mount has nothing to do with a timing belt replacement. Service: Wheel alignment ~Bethany

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