Best catering service in Vincent, Ohio (OH) 2024

I usually have a wonderful experience here. Today the managers wife thought I had been rude to her daughter prior because they ran out of ham when I was only explaining my son won't eat anything else so I would need a refund. She was way out of line for acting how she did today. I usually get 5 subs and tip for our online order 10-20$ dollars. Also I pick it up myself. So they just make my subs, I will not tip anymore if it is the manager or his wife. They kids I will. But she was way out of line how she "took it personal" when there was nothing said other than my son won't eat a sub other than ham. I didn't need another sub for anyone else as I already ordered for everyone. She eventually apologized but she was out of line. Really threatening the manager that she clearly kept stating was her husband. Very unprofessional. Lived here 2 years and order quite often. This is only a recent issue. ~Mary