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I got out of the hospital 8 days ago. Switched to Rite Aid pharmacy 7 days ago, however never received all my meds. My dr wrote all new scripts to Rite Aid . There were 27 in total. Dr's office has confirmation. I received maybe 8. I have been calling for 5 days and no one picks up. I was told to call 1800 Rite Aid. Called today. They told me someone from upper management would call me but couldn't assure my meds would be delivered as I am in a wheelchair. No phone call no meds. My Dr's office called local and 1800 number same thing. THINGS ARE NOT RESOLVED! I have been without over 2/3 of my meds for 8 days! Rite Aiid, does someone have to die before you correct the issue? ~Mary

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Usually my fiance and I come in here if we ever need stuff late at night. I'm definitely never coming back after my encounter with Arnie. I come in to buy a few items and head to the check out. One of the self checkouts wasn't working, the other was working fine. I go to the one that is working fine and scan my items when a prompt comes up saying "Coupon bin full" or something along those lines, despite not scanning a coupon or placing a coupon in the machine. So I wait for an associate to come cancel the order and after waiting almost 10 minutes, Arnie comes out from the back (he was also stocking shelves so it's understandable that he won't always be up front so no issue). He was very condescending and rude from the get-go. I let him know that it's telling me that the coupon receptacle is full and his response was along the lines of "if it says it's not working you shouldn't have used it, why did you use it?" I tried explaining to him that prior to me scanning my items, it appeared fully functional (as I have 8 years of experience working with cash registers and can tell when a self checkout is working or not). Rather than dropping his attitude there, he decides to ring me up on his register but with the added perk of him muttering under his breath and shaking his head in disapproval. I'm not coming back here. If you need a 24 hour pharmacy, just go to the 24 hour Rite Aid on Union Deposit, you'll save yourself a headache with employees. ~Matthew

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