Best glass repair service in Kingston, Pennsylvania (PA) 2024

I would NOT recommend this location at all! I came in for appointment on time and they informed me it wouldn't be till 5 PM before it was done. I said that was not a problem at all but I would have to wait for the vehicle since I live over an hour away and that was my only vehicle. The lady behind the counter " who was extremely sweet" told me she would ask the master tech if he could work on it sooner. So the master tech comes and tells me he wouldn't even be able to get to it anytime soon. I said I completely understand and that was not a problem at all. As I was waiting I asked the lady behind the counter if there was a store nearby so I can buy a notebook due to the fact I am studying music theory and I had plenty of work to do. She told me where a store was that was 5 minutes down the road. I am a retired Infantty Paratrooper and disabled. Since the master tech said he wouldn't even be able to get my vehicle for awhile I asked if I could just take my car. She said that was absolutely OK so I left. I was gone about 10 minutes. When I returned the nice lady told me they were ready for my car, " wonderful" I remarked. Then the master tech came in and told me he would not work on my vehicle and I had to reschedule. When I asked why he said because I left. I told him the lady said it was fine since he told me he couldn't work on my car for a couple hours. I explained to him I was gone approximately 10 minutes and that I just drove well over an hour to have my window replaced and my inspection is due on the 1st. He said that it was not his problem but he understood. Again I asked him to please repair my window but he refused and told me to reschedule. So I politely left and called corporate. When I explained the situation they immediately rescheduled me at a different location. He also said he " couldn't have me around the waiting room all day. I said fine, I will go across the street where there was a Cafe and I could work on my music theory homework. But still he refused. I am a disabled vet, It's extremely hard for me to get out and do things. To my brothers and sisters that served I did 4 tours in Iraq and Afghanistan with the 82nd ABN with the 1/325 Airborne Infantry regiment. And another tour in Iraq with 1st Cav 2/12. This is the way this man treats disabled vets. Imagine how the master tech treats others. I highly reccomend you avoid this location when you need repair. Safelite has a great reputation and it's sad that one person can ruin that.. The Master tech was extremely rude and I did my best to maintain my military bearing. Last I checked gas is extremely expensive and I am on a fixed income. I am.compleyely baffled as to why I received such treatment. I was extremely polite during the whole thing. Again. I strongly reccomend you avoid this location. ~mateo