Best bank in Memphis, Tennessee (TN) 2024

Justin was fantastic to work with. This is the second mortgage I have financed through First Horizon, and this one was much easier to manage because Justin was on top of everything from the beginning. He had everything handled with the underwriter, the real estate attorney, and the insurance company with minimal input needed from me. I would love to work with him again, and I will highly recommend First Horizon mortgage services based off of my experience with Justin. I have many services through First Horizon, and this experience with Justin was the best. He never pushed me off onto his assistant (like the wealth management guys do), and he ALWAYS returned my calls, texts, or emails in person. This has not been my experience with First Horizon in the past, and I hope they are turning over a new leaf. I often get excuses about how busy they are or how they have a new assistant, but with Justin I just got answers and never a single complaint. I can't say enough about how nice it was to work with a professional who cares about the customer. Thanks Justin! ~Dave