The cashiers don't seem to call for backup, no matter how long the line gets! Tonight there were 2 employees sorting hangers while there was a long line! I mean, sure hangers need to be sorted but definitely NOT while there are 4+ customers waiting to be rung up. The one cashier kept making sure to say to every person entering the store "Hi welcome to Ross" but I sure did not feel welcome having to wait so long in line! As a customer, having multiple cashiers when your line gets long is way more important than the greeting.
I'd gladly give Ross more stars if they get their priorities straight. Point of sale backup needs to be more urgent than greeting and hanger sorting. ~Kelsie
clothing store
department store
mens clothing store
shoe store
womens clothing store