My experience in store was good but when I received my bill there were multiple add-on's I didn't authorize. The manager, Natalie, helped my wife and me in store. She was personable and knowledgeable. She appropriately upsold us by informing us of other products and services that AT&T offers. We chose to also add AT&T fiber and our installation was scheduled for the next day. Ray, the installation specialist was FANTASTIC! He deeply explained how to get the most out of our new equipment. He provided the most professional and best service I've received in years. I received my bill and it had $17 of insurance and $5 for the "Next-Up" phone upgrade feature added to my new line without my permission. Neither of these options were presented in store for us to approve. Additionally, I realized that one of my other 5 lines had $15 of insurance added to it again without my authorization. It seems like AT&T employees are adding these features without authorization in order to meet quotas. The most frustrating thing about the whole experience is AT&T's customer support. They say they can't do anything but remove those items for the future without refund. Furthermore, there is no method to send a formal complaint. The customer support is outsourced, unable to do anything to help, and a maddening experience. The only reason I'm giving 2 stars rather than 1 is because Ray was awesome. ~Nathan

Great spot for lunch, a little slow but it's fresh so I didn't mind. Friendly staff and consistent quality. Wide variety of items. The fruit dipping sauce is my favorite! ~D

The car wash is poorly maintained. Most of the time not all the settings work. On this last visit the credit card machine wasn’t working and when I used quarters the hose was leaking and I got a second shower. The full pressure soap also did not work. The ringer has not been fully operative since last year. I keep hoping they fix things but it’s just not worth going anymore. ~C

The staff doesn't wear a mask or keep anything sanitized, the location doesn't even push the mask rule or social distance rule. Had to stop to use the restroom during work and this was the only one for almost 15 minutes. It's places and people like this that are the reason we are STILL in this pandemic!! We all hate wearing the masks, but if we all do our damn part, this pandemic will be over sooner ~Xavier

The manager does a great job with keeping the store clean and organized unlike other stores in the area. Great place to shop. My favorite Goodwill store. Thank you Mr Smith. ~mary

Jenna is a wonderful and patient teacher! We are beginners, and she taught us a new swing dance for our wedding. We had so much fun taking the classes and now feel confident about dancing in front of all of our loved ones. ~Lexi