Best car repair in Lubbock, Texas (TX) 2024

Beware: Complete Auto Repair was by far the worst experience I had with any mechanic so far. They charge you for the job they do not do. I had to pay $340 for the service they did not offer wasting my time for a full week. Save yourself a headache and find a competent mechanic. I wished I had read the other reviews here earlier. I recently purchased my Dodge charger and found that the center RF Antenna harness (under center console) is missing. I called Complete Auto and they said they will inspect it free of charge. When I got to the shop the guy there said I will be charged $140 for electronic inspection and I said OK, while informing them about the RN antenna problem. After two days they called saying they will need to charge $280 more and will find and fix the problem. I emphasized that I will pay the cost if they can fix the problem. $ days later they called me saying we could not find the harness for you and cannot make one as well. I was having the impression that they will charge me the initial $140, but to my surprise, they charged me $340 for just keeping my car. They could easily tell me they do not have the harness right at the beginning when I clearly showed them the problem and say sorry go to a dealer, but they wasted my time and money. This is what two other shops told me over the phone, they said we do not have the tools and expertise to mess with RF antennas, but Complete Auto Repair promises to do something that they have no experience in and waste your time and money. ~Amir

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