Best ice cream shop in Newton, Texas (TX) 2024

Called in my order at 6:45 to avoid waiting in the long lines. Get here to pick it up and there are 7 cars in the drive through ahead of me. They have a handwritten sign on the door that says drive through only. It is now 7:28 and I am still sitting in line. One car has gotten their order and left. ONE CAR! If my food is cold when I get to the window I am not going to pay for it, I will go somewhere else. I am not paying $60.00 for my family to eat a cold meal when they simply could do call in orders that were already called in ahead of the people ordering now. This restaurant has never been great but it has been better than this. You never know when they are going to be open and the service is always slow. I don’t know who to contact about this but someone needs to know that they are losing money. People are tired of waiting in line and drive off and this is not even peak time of the day. It is now 7:34 an I am finally at the intercom waiting for someone to answer just so I can tell them that I have a call in order. 2 vehicles have left and come back because their order is wrong. This is pitiful. ~Crystal