UPDATE on July 1: I went through for an exterior wash and found the company had cancelled my subscription (without telling me). The manager at the location was very sharp and customer focused. Apparently, the emails go to corporate, and the cancellation came from them after I had my credit card company reverse the charge for the interior cleaning. No response from corporate EVER...just cancelled my subscription. They don't want my business, pretty evident. The little notes following a negative review are just automated responses. If I could deal with the local manager, I'd be happy. Now I'm just a FORMER CUSTOMER. UPDATE on 5/16: After reading the seemingly automatic responses to negative reviews (and there are a lot of them), I contacted the email address below again and said I have not heard from you guys yet, and Monday I will post an updated review. Did not hear from them (probably standard procedure) so I have lowered my review to one star. I am disappointed in the lack of service and no response to correct the issue from them. I cannot recommend them for any service at this point. I am a monthly subscriber for exterior wash, and occasionally pay the extra to have the interior wiped down and vacuumed. This is the 2nd (and last) time they’ve missed large sections of dust on the dash, neglected the dust on the back seat all together, did not wash the inside back window and this time left 2 wet rags in the back seat. This should not be hard work to complete. Very dissatisfied with Cottonwood Heights location. Service: Auto interior vacuuming ~Randy

Why call yourself a FedEx if you don't have packages or envelopes? It's cool that I can drop it off here but I can't get business like everywhere else ~Alex