When we arrived this evening we were seated after a brief wait. Our server was quick and friendly when taking our order. After that, things went downhill rapidly. After waiting approx 35-40 minutes for our food, our server informed us that "He didn't know what happened in the kitchen" but they were making our food as quickly as possible. (guessing someone forgot to place the order). The order was first delivered to the wrong table and 0 out of 3 orders were correct. No sauce on a sandwich, no side for a kids meal, no mayo for a burger.... had to ask for a spoon for the applesauce after he brought it to the table. When he returned with the spoon, he was holding the actual spoon part in his hand - NOT sanitary! Our drink glasses sat empty with no offer to refill and we were never asked if we wanted dessert. The food was fine, just an absolutely horrible experience. Won't be returning. A week later, I would like to update - there was a response to the review requesting additional information. I replied quickly and fairly, and have heard nothing in 4 days. I think posting a response is their way of LOOKING proactive without putting in ANY effort. Good job ~Janet
sports bar
bar and grill
chicken wings restaurant
family restaurant
hamburger restaurant