Best restaurant in Charleston, West Virginia (WV) 2024

Photo of some of the 8 employees standing around and kabitzing, ignoring super long line for drive-in. Same inside. Two people were already waiting disgustedly for their order and I was only customer at the vacant register, as the fellow was in back talking with the 2 prep persons instead of waiting on customers on the register. Manager must be ineffective to let this all persist. Good deals (especially, using the app) on the food and well made and tasty, but this waiting and waiting is for the birds. It's not "fastfood", but, "painfully slooooow food". It's upsetting and not a very good customer experience. Expect to get upset with this place if you go here. ~Steve