Best bank in Hartland, Wisconsin (WI) 2024

We used Great Midwest because they were one of few banks that would allow 5% down for a construction loan. Communication was extremely poor. Nothing was explained well or at all unless asked. We receive electronic copies of someone else’s paperwork while going through our process- total breach. We had to do a lot loan and construction loan and were told we would receive electronic copies of our closing paperwork after closing, never did and our Mortage officer Dawn, stopped responding to our emails after we closed on our construction loan. We had to have another broker from a different company contact to get our paperwork which was sent from someone else at GMB. After we finished construction we heard from our original officer Dawn asking if we wanted to start a refinance, it was laughable. ~Kim