I don't no how this place is able to reach a 2.4 rating that's really high,for the pre and post customer experienceS. So since relocation in Menasha boost store new owner. This whole new experience Horrible......being a customer which entails expecting reasonable time to wait for personal calls.. and i waited 20-30 minutes once I got worker to 15% focus on selling me a new $450 phone which i had full amount,his focus was barely available. I can ASSURE U WOULD NOT BE HAPPY ,FAIRLY TREATED DONT WASTE THE 3 CHANCES I GAVE THIS STORE moto e5, apple6. Apple 7, Apple 8 i felt bad to return but hard times called for it. My location, within walking distance of my home From the m pool mentioned i entered & being the only customer, the service it now adds up 2 the other boost experiences ive had, not only impatient, rude. BUT A Horrible community loss to not have reputable cell phone company for us who just plain dont drive we stay mostly in our neighborhood to shop.. I rate below 1.in areas of
comunicatpion skills ,trust, or safety,, due to worker so agitated,hot tempered. I am so so so extremely dissatisfied with the experiences i keep being forced to use with the neighborhood store and Co-vid1makes it even more of prey to being forced,and while being ignored by worker as he took several calls personal calls including fixing his and his mothers cell phone and Verizon and even account issues of his own 5 people plan. which were not as urgent as my preesng issues of needing a phone provider available. . i was failed. I was planning on purchasing a newer phone. But I DID get a even newer version at cheaper price elsewhere. I so thankfilly went back to Us cellular. Better experience and better everything. I had such a professionally treated i was pampered Myexperience on mall dr. In Appleton on Mall drive. Boost You Lost a good longstanding customer but I have gained a good new business relationship elsewhere thanks I hope I helped others from loosing precious time& money dont want to/cant take safety risks of going elsewhere Co-vid19 related to or not but dollar general in Menasha has few same/ different cell phones and so does family dollar n Walgreen take no chances at boost in menasha. ~Bealievr
cell phone store