Best auto body shop in Milwaukee, Wisconsin (WI) 2024

All I can say is BEWARE AND read the reviews!!!!!!!!! Terrible! Terrible! Terrible! Terrible Customer Service! All they care about is the $$$ and NOT the customer. They had my car for almost 2 months for a bumper replacement. When I dropped it off initially they quoted 3 weeks. That was a joke! They NEVER follow up with the customer on ANYTHING so don't expect them to ever call you back. I called and left several messages and NEVER received a SINGLE call back. Once I was able to reach someone I always received a different answer on the status of my car. It was lie after lie after lie! I was told my car would be ready two different times. When I called to see if it was ready for pickup it was "Oh we still don't have all the parts in". Why on earth would you tell me it's ready then? If you truly want to get an update on your vehicle then you definitely have to give them some face time. We went up several times just to lay eyes on our car to confirm the actual progress. You simply can't go off their word. They are wayyyyyy over their heads on this. They are accepting too many jobs without having the proper staff and management to oversee everything to the end. The place lacks organization and their lot can speak to that effect. The south side lot is FULL of unfinished cars that are pushed to the wayside once a new job comes in. I will NEVER utilize their services again! They even kept promising me a rental which I never received. To compensate they knocked a few more dollars off the deductible but honestly that did not make me feel better at all. This has been a terrible experience and I wish that I would have taken my car some place else and just paid the full deductible which BTW is just a gimmick to get your business. Stay away and play it safe --- if you care anything about your car, your time, GO SOMEPLACE ELSE. Service: Body & Trim ~W