I am ONLY giving 5 stars for the review because of ANDREW MILLER. He is a God sent for DHL at this location. I had some large items, a total of 11 big packages of home goods sent to me internationally to decorate for a special event about over 1 month now, this is a time sensitive items that I was hoping to have gotten by now. DHL has been holding the freight for about ONE MONTH now. I played detective for the last ONE MONTH trying to figure out where my freight is and how to get it. Seems a lot of people don't know what they are doing or just have the WRONG information. I finally drove 1 hour and 30 minute to this location last weekend and gotten more information that I have gotten from people after people for the last month. ANDREW MILLER is GOLD for this location. If he happens to be the one helping you at the counter, you are in good hands. But as far as your packages being on time, available for you, or whatsoever, I am sorry about what you may have to go through. During this process, I felt like pulling my hair out at times. DHL itself is just a NIGHTMARE!!!! Never again will I send packages with them internationally. Never again will sent packages at ALL internationally. My story is too common, save yourself the STRESS and travel there yourself to recuperate what you need. OH... and I still DO NOT HAVE my freight. ~Ananda
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