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CVS in Damascus (9950 Lewis Dr, MD 20872)
About:
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.
CVS is located in Damascus (Maryland state) on the street of 9950 Lewis Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1301-253-5133. You can get more information from their website: https://www.cvs.com/store-locator/damascus-md-pharmacies/9950-lewis-drive-damascus-md-20872/storeid=1500?WT.mc_id=LS_GOOGLE_FS_1500. The coordinates that you can use in navigation applications to get to find CVS quickly are 39.289841, -77.206249. Scroll down to find out opening hours, reviews and other important information about CVS.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible lift
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- amenities.service_options.has_video_visits
- Delivery
- Drive-through
- In-store pickup
- In-store shopping
She’s
The tech in the pharmacy is always rude and acts like if this job kills her daily. Asked for her name and she refused. Every time I’ve come to this pharmacy and she’s here she’s JUST RUDE AND UNPROFESSIONAL. If there was another pharmacy close by I would go there instead of coming to this pharmacy that’s just how bad she is.
09.2022Hugh
Half the pharmacy are wearing masks under their noses. You'd think they'd know better. We've been doing this for 2 years. I understand it's uncomfortable but you won't get used to it until you try. Got no response when I asked about it. I was ignored.
01.2022Steven
Most times we come to this location the pharmacy staff is rude and condescending. Unfortunately our insurance will only cover our meds at CVS and we are stuck with this pharmacy. If you have a choice of other pharmacies go somewhere else.
01.2022John
Terrible customer service! You can literally stand around waiting for help at the register and have multiple birthdays pass they just simply don’t care. I watched as one person just sat and stared down and refused to acknowledge customers.
11.2021Jonathan
I have to do vitamin b12 injections for the rest of my life do to a surgery I had. I was out of town and the CVS pharmacy in Damascus, MD refused to sell me a syringe when I left mine at home. I went to another pharmacy down the road and was able to purchase one with NO problem what so ever. The CVS staff was rude and unhelpful. I will not return.
09.2021William
I was in CVS Pharmacy this evening and I witnessed rude, discourteous and disrespectful treatment of another customer. The customer was literally in tears and obviously angry. It got to the point where one pharmacy tech (older white woman) was yelling at the customer extremely loudly. Personally I've always terrible service at this pharmacy and this is not the first time I have witnessed customers be treated in a rude and condescending manner. Very unprofessional! It's not like we are purchasing a pack of gum. These are in many cases life sustaining medications. Employees, especially the pharmacists could take the extra mile. This will be the last time I patronize this location. Do yourself a favor and pick your medications up elsewhere.
09.2020Kristen
Absolutely horrendous customer service! There is always some issue with medication being filled. Orders take up to two weeks longer than expected. I was told 2 days on one medication that was ordered after 2 weeks with no communication from the pharmacy I took all my prescriptions to Safeway. One month later CVS contacted me to tell me they were ordering my medication... they had told me a month before it has been ordered. Pharmacy staff is the most unprofessional, condescending, over all rude staff I’ve ever encountered! I will say with the exception of Caitlyn. She is always apologetic and polite.
09.2020John
Re pharmacy, CVS has been our main pharmacy for many years. But the local pharmacy has had consistently poor service for several years, including orders hardly ever being available on time, and so we are not using the pharmacy much any more. Very disappointing, as we like to support local businesses.
09.2020Tiffany
My store experience is always pleasant, however my pharmacy experience is ALWAYS delayed even when I get a text message saying it’s ready for pickup. The extended wait and return never fails. It’s ever single time. I’m a household of 6 and 4 of us have regular medications to be field and it’s always delayed 😕
09.2020K
Terrible customer service.!!! Use a different pharmacy chain. Pharmacy Tech, Diane is NOT most honest person and female Pharmacist on duty corroborated her lie. I called the pharmacy this evening and tech answered and placed me on hold for 32 minutes and 20 seconds. I told her I felt like they forgot about me. Diane then proceeded to tell me, "No calls came in, no phone rang and no one was on hold." I know Halloween is two days away, but there is no apparition here. My call was answered and immediately I was placed on hold by technician. The unnamed Pharmacist comes on the phone at 35 minutes and 28 seconds. She refused to give her name and corroborates the technician story. For another 4 minutes she was adamant that no calls came into pharmacy, now 40 minutes into the call. Please customers are not all liars and a telephone call times are not fabricated. I understand if you are busy. Just admit it and apologize. Do not tell customer who has been waiting for 32 minutes on hold that it is all an illusion.
09.2020