courier service
Closed Now
TransLogistix in Savage (8750 Larkin Rd Suite 102, MD 20763)
About:
Translogistix (TLX) is a full-service supply chain solutions company specializing in dedicated delivery, courier delivery, warehousing, and storage. Founded in 1996, TLX has grown to become one of the east coast's premier supply chain solutions organizations. Our mission is to improve the lives of our customers by providing the best service at a sustainable cost. We provide delivery and transportation solutions for a variety of businesses and industries, including retail, medical supply, food and beverage (dry), and auto parts.
TransLogistix is located in Savage (Maryland state) on the street of 8750 Larkin Rd Suite 102. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13014950000. You can get more information from their website: http://translogistix.com/. The coordinates that you can use in navigation applications to get to find TransLogistix quickly are 39.130022, -76.810284. Scroll down to find out opening hours, reviews and other important information about TransLogistix.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
JESUS
Nice place for delivery. No overnight parking but you can find spots outside.
06.2022Robert
OTR delivery from Ca.. Went into facility everyone that I approached was not the person that I was looking for. Everyone was extremely nice and eager to help me find the person in charge of incoming freight. Found the young man, and in a door quickly and unloaded promptly. Thank you all for helping get back on the road. Some of us drivers do appreciate your efforts.
09.2021Ho
I asked a lady the company email address and so I can provide some info about my item. She told me to look for the info on the web site. I told her "there is no email address on your web site, don't you know your company email?" guess what she hung up on me.
09.2021Vinit
I had placed an order for a bed frame with WayFair. They were supposed to deliver it to my place. The website mentioned that they delivered the item. I looked for it for hours before realizing that they had delivered at a wrong address. Customer service was terrible and they didn't want to take responsibility at all. I found the wrong address where the bed frame was delivered and I had to drag all that furniture by myself. Worst part is that I had two furniture delivered by the same company on the same day. One came fine and the another lost and later found.
09.2017Justin
So I've had two poor experiences. One was a delivery of a couch which arrived almost 2 hours late (close to 10pm on a Friday evening)... It had been raining and we just purchased our home so I asked if they had those slippers you place on your shoes when doing white glove deliveries and they say, "Our company doesn't do that"... So track all sorts of crap in... One of the packages for the couch was not present and had to reach out to the shipper (wayfair) to have it tracked down... Here we are almost 3 weeks later and I'm assured that the package is on its way... They are shipping with Translogistix again (even though I requested ANYONE else) and I'm supposed to receive a phone call yesterday to plan the delivery.... ... They did not give me a call... Then I call today just to schedule a delivery.. A woman answers and tells me, "Our office is closed on the weekend so you'll have to call back Monday - Friday for the delivery"... So... You're either at work... Available to answer the phone for your company... But not to schedule a delivery when I should have been called the day before to plan... I'm doing the leg work FOR you and you don't even have the level of professional courtesy to take 5 minutes to plan a delivery... Why did you even bother answering the phone?! Let me leave a voicemail.. Or take a message (which this woman also refused to do)... After having a home warranty and seeing how contracted vendors work with larger companies in just blown and disappointed all around.. It seems like these companies pick the worst agencies to work with...
09.2017G
Add me to the list of disgruntled customers... I placed an order with Wayfair for a new couch. I received an email stating that it was shipped the next day. Over a week later (within the range of estimated time, albeit the latter end), it was posted as "Arrived" at TransLogistix. I set up a date to have it delivered. The day came; I got a call saying that it was "lost" and they would attempt to locate it and call me in 48 hours. Okay, not too big of deal. Over 48 hours later: I had to call them... A rep tells me that they have it and that they can deliver it the next day. Today is here. I was eagerly awaiting the call that they were on their way. The call came - except it was about how they DIDN'T RECEIVE IT YET. I explained to the nice sounding sales rep that I was informed otherwise. She stated that I was told wrong. Here I stand... perpetually couch-less, having to wait almost a full week to get this supposedly (but now questionably) existing couch delivered to my apartment so I can finally plunk down.
09.2017Melany
TERRIBLE PEOPLE. I was sent back to my manufacturer to handle delivery times when its there fault, they don't care you can tell by they're voices and actions. Lucky if you get a real employee that can actually do something. Crystal/Krystal was never around to help me and i kept getting pushed to her but never fully reached contact. Still haven't received an email or a call back and when i can they know nothing on my delivery ? ! NEVER AGAIN ALWAYS WATCH WHO YOUR DELIVERY PARTNERS ARE. Sad because i love Way fair so this blows.
09.2017Jamie
This is the worst and rudest customer service representative ever. I had an appointment scheduled for Thursday night - which wasn't delivered nor was I called or informed. I called the next morning during operating hours to ask for a redelivefy. they offered me Wednesday as the earliest because I couldn't make it Monday morning - I work. I asked her if they work to satisfy their customers because this is not a mistake that happened on my behalf. She was so disrespectful telling me she couldn't go back in time but offer me this delivery day on Wednesday. I work for a company in which customer satisfaction is key and for them to be disrespectful and rude like that is unacceptable. I asked for a branch manager, area manager or corporate office and she told me there was no one above her. I will continue this and tell everyone to not go with this company. It's the most disrespectful thing knowing you're paying them for the delivery and it's yet to come.
09.2017Stephanie
This establishment is a joke. I've had 3 separate delivery times and dates screwed up for 3 separate orders. I've spoken with the "manager" Julia who failed to solve the problem her employee created and frankly acted like she really didn't care that I was upset at all. It's a shame because even though the drivers were running 2.5 hours late, they were really nice. I am not ordering any furniture from Wayfair until they change delivery companies.
09.2016Vesta
If I could give a minus 10 stars I would. I will not order from Wayfair again unless they change delivery agents. Translogistix should not even be in the delivering business. I can't even think of words to describe how bad my experience was. I have never, ever had such bad service. Delivery was scheduled 4 times. I took off work early to be here and had my daughter take off as well so she could be here if I wasn't. The first scheduled date they drove right by my house but it was 9:00 so they couldn't take 5 more minutes to deliver my table, and no one called to tell me so I waited up on them. The second time they were 20 minutes away and called this time to say they were going back to the warehouse. The third scheduled delivery they told me the driver didn't know he was supposed to come to work. Come on now. Finally, the 4th scheduled time they came (on Christmas Eve) at 3:00 pm. They said I was the first stop but the delivery was at the very end of my 4 hour window. I pity the other stops they had to make. We had to assemble the table and get ready for dinner at 5:00 pm. Needless to say I was upset beyond words with the whole mess. I was ready to say take it back and give my money back.
09.2016