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Boch Maserati in Norwood (The Automile, 441 Providence Hwy, MA 02062)
About:
Boch Maserati is located in Norwood (Massachusetts state) on the street of The Automile, 441 Providence Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1888-364-7175. You can get more information from their website: https://www.bochmaserati.com/. The coordinates that you can use in navigation applications to get to find Boch Maserati quickly are 42.196577, -71.185934. Scroll down to find out opening hours, reviews and other important information about Boch Maserati.
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Available amenities
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- Delivery
- In-store shopping
Mr.
I purchased a ghilbi through these guys and it was far from a pleasant experience. Infact, if you can find your car elsewhere please do not buy it from here. With that being said, my sales person was Ian Jenkins this guy has no knowledge about anything and the GM is even worse. The Gm or sales person act like they don't care rather or not you buy the car or not. They will not do anything without fees. Stay away from here. Most likely you'll be ripped off. Also please read the less tba 5 star reviews as to they seem real as the others seem like they are fabricated.
11.2022Daniel
Great organization but service is lacking. Late last year I sent my 2003 Maserati in for body work. The car was sent to an external body shop where they held the car approximately 2 months (should at tops take 1 week). When the car was returned, it looked great and I stored it for winter. This spring I took that car out and the top would no longer retract. I sent the car to Boch and it was returned with a tear in the roof and the top still not functioning. Service department tried to deny they damaged the vehicle and we finally worked out a way to fix the top. The car was held for over 1 month since the new top was ordered from Italy and it took time to arrive. When the job was finished, I went to pick up the car and noticed again the new top was damaged and the top did not sit right on the car. The service department agreed to order a new top and reinstall the new top. I asked if I could take my car while they waited for the part and they wanted me to pay for the damaged top and service in order to release the car. When I refused they held the car and continue to do so as we await the new top to arrive. Sad, I can't use my summer car because they can't fix it correctly. Check out the attached photos. 08/18/2022 Just a quick update, I finally got my car back and the top looked great. I was told that the service manager personally went to the outsourced vendor to ensure that the job was done correctly. I asked him if he tested the top and he claimed he did. The top looked good when I got it but after putting it down 3 times, the top is yet again damaged. I'm attaching new photo for you to see. I wrote to the service department, let's see what happens.
08.2022Christopher
This is the pinnacle of car buying experiences. 1) it’s a Ferrari dealer so it’s a magical experience just walking in but 2) the way they handle everything is just perfect. I found a car online and messaged to get more info. They opened at 12 the next day. At 11:55am KC had already called me and started the deal. A few texts later and we were good to go. I went to sign papers and he was waiting with the car cool and ready to drive. Beyond expectations. They delivered it perfectly on time and my kids were so excited to see both Maseratis pull up like a mini parade. I have bought a large number of cars getting a new one every year and this was so far above every other dealer I can’t even begin to compare them. I’ll be back when it’s time to get the Ferrari but until then it’s smiles per mile and Boch delivered.
07.2022John
This will be my second Maserati from Boch. My sale man Alex was awesome and took care of me and the Maserati I was buying. We think man buy a car can be long process. Well not at Boch Maserati, Maria the finance manger is GREAT, I sat down at her desk and was out of there 10 minutes and driving my Maserati.
06.2022Jennifer
I purchased a 2020 Ghibli w/10,000+ miles in Dec. 2020. Excited to pick up, I got there not only to find the interior filthy,but it was presented to me w/a rejection sticker as the transmission failed inspec. I asked the salesman ( Ian Jenkins) why, He said they tried to fix it &that I, the client, would need to drive it for 3 weeks. He then noted if I brought it back to them, (as an incentive) I’d “get an inspection for free”. Furious, I refused to take the car & left. The next morning , it suddenly passed inspec requirements. I took the car & less than 2 mos later, the alignment pulled to left & I had to physically start holding the wheel straight. On a troubling day, I was almost forced into a median on the hi way( I was driving 68 mph). My teen son was in the car - & after I gained control, it then popped me to the right & forced me into the center lane - almost hitting the woman already there - almost injuring or killing us all. The car then rocked back & forth for about 2 miles and I got off the hiway immediately. We were terrified! I immediately contacted Lisa Lopez, the finance manger via text to describe the terrifying experience. They took the car back again for service. I got the car back, and after a few weeks, it would not shift into park, leaving me to sometimes shift back & forth in a space for 5 min. & alignment was still off &dangerous to drive. The response was deplorable & I was offered a key chain & water bottle for my inconvenience! I found that absolutely patronizing, cheesy &disrespectful. I made arrangements to bring the car back for a 3 rd time. I was promised a loaner, for Friday, it was not fulfilled & was told “sorry - we don’t have that loaner - it was supposed to be here - can you please do Monday instead”. I complied. I brought my new ‘20 Ghibli w/10+k miles infor a 3rd time! When I received the loaner, it was dirty, the gas was on empty & Bill, the service rep told me to “ just drive up the road - you can get gas up there”. After driving for 2 minutes the stench in the car was unbearable- so pungent- so I opened the windows. Upon examining the car at the gas station, because it was empty, there were pieces of marijuana and drops of what appeared to be cocaine in the car. I was gobsmacked!!!! I also have a teen daughter &was set to pick her up. I called Bill in Service back immediately & he said “ wow- hmm...I’ll have to take a look at who had that before you “ I said this is unacceptable- there are drugs in here - would you like pictures? (I didn’t have time to go back to Norwood at that point) Bill said “no it’s ok- thanks for letting me know”. Nothing was done. I then went to a colleague who specializes in drug addiction & counseling & she confirmed that they were in fact pieces of marijuana, & the small white drops were cocaine. I was mortified and disgusted. In conclusion, After THREE times my 2020 10K mile car is finally drivable. I thought it was done. No. I’m now dealing with the registry and my town as I was promised by the Finance manager, Lisa Lopez, that my plates ( I had a trade in with my Mercedes) were all taken care of at the registry and they never took care of it. As a result, I am cleaning up a mess with my town, the registry & insurance. Lisa never completed her job or kept her word. An avid car enthusiast, I am a single mom now & saved for this special gift to myself. My turmoil- from start to finish- at Maserati of New England ruined that “ goal” of experiencing the purchase of a high end luxury automobile on my own. My experiences have been unacceptable, unprofessional, sophomoric & sub par. It was a clown show. Mr. Boch Jr. should be made aware that his pride & joy, the Ferrari /Maserati dealership- is treating customers like this, giving loaners w/illegal narcotics in them & acting so unprofessionally. I’ve had a Mercedes, BMW, Acura, Toyota and by far, this dealership is the worst, most inadequate dealership I’ve ever dealt with and I’m so hard pressed to ever go back for service. Unfortun, it’s the only 1 close by. Safety & narcotic exposure is unacceptable!
11.2021matthew
As a long time client of Boch Maserati & Ferrari, I continue to be impressed by the level of professionalism and hospitality that the sales, service and management team consistently provide there. I recently purchased another car a couple of months and I couldn't have been more pleased with the service from my salesperson Jamie, and Sherine and Mark from the management team. Highly recommend!
11.2017Giovabba
I was impressed with the Boch Maserati staff. I phoned them out of the blue, with no references, they immediately transferred me to a sales agent (Ismael Rodrigues) who understood my style (straight forward, open about pros and cons of brand and cars, looking for something special but not flashy, busy at work and in no mood to waste time) and needs, reviewed options over the phone directing me to their website, and sent me a good offer via email without the unnecessary back and forth that other sales reps often use to earn more off a customer. I was so pleased that I made it a point to go and meet them in person. They were not pushy, but fair, open and discretely elegant, even improved the offfer, and we closed the deal on the spot. Great people make a great place! They promised they will come to pick the car up for services or for any problems I may have, if I need them to do so - I'll review again if/when that happens!
11.2017Attorney
I have been a client of Maserati of New England since 2009. I own both a Maserati and a Ferrari. The sales, service and people at Maserati of New England are professional, personal and very competent! The entire sales process was extremely smooth, quick and painless. The service department is excellent. Michael, Jason and Sean do a fantastic job! The technicians are very knowledgeable and always go the extra mile to make sure I am happy with the service. Manager Jesse Berger runs a top notch dealership! Keep up the great work!
11.2016Tim
Amazing, no hassle easy process the way car buying should be. Bill (Sales) had the vehicle ready for me to view and test drive when I arrived, the number process was super simple and they gave me the best deal. Julianne (Finance) made the paperwork quick and stress-free. When you see her bring her some nice pens :) Thanks so much Boch Maserati for my new Audi and renewing my faith in a car buying experience.
11.2016Tony
Sherine and Jamie put me in my Dream Car. What a easy process,like buying a fine pair of Italian Shoes. They work around your schedule and were very knowledgeable about the product. What a wonderful experience!! Michelle P in Service is amazing!! I have never met such an knowledgeable service person. She keeps you well informed of what procedures will be performed like a heart surgeon. You leave feeling very reassured that your automobile will be pampered !!!
11.2016