auto repair shop
Now Open
Auto Craft, Inc. in Randolph (685 North St, MA 02368)
About:
Auto Craft, Inc is a family owned business that has been serving the South Shore for 57 years, over 43 years in this location. They service all general auto repair needs at the highest level of quality and customer satisfaction. We will treat your vehicle like it was our own and do no more or less than we would for our vehicles. We are a AAA approved auto repair facility and have been for 35 years.
Auto Craft, Inc. is located in Randolph (Massachusetts state) on the street of 685 North St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1781-963-1446. You can get more information from their website: http://www.autocraftma.com/. The coordinates that you can use in navigation applications to get to find Auto Craft, Inc. quickly are 42.183591, -71.027659. Scroll down to find out opening hours, reviews and other important information about Auto Craft, Inc..
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Available amenities
Planning
- amenities.planning.requires_appointments
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
victor
There are not enough words to describe how professional and trustworthy AutoCraft is. I have been bringing my cars here exclusively for all scheduled maintenance and for any repair since 1987. I only went to a dealer for warranty repairs. I also bring my cars here for state inspection. I like that they are thorough and strictly follow the state inspection guidelines. I trust this shop completely that after a few years of coming here, I stopped asking for estimate of the repairs. I asked Janis to do what she thinks is best and over the years I have never been disappointed. I highly recommend this shop. Services: Auto maintenance, Auto tire replacement, Battery, General repairs & maintenance, Tires, Vehicle safety inspection, Auto battery replacement, Auto exhaust system repair, Wiper blade installation, Tire rotations, Auto brake repair, Auto exhaust system replacement, Brakes, Oil change, Vehicle Inspection, Air & cabin filter replacement, Auto brake replacement
10.2022Bill
I recently had my car serviced at Auto Craft and as always, they did a great job. I have had my cars serviced here for over 40 years and they've helped keep them running strong, in great condition, for long periods of time and miles. My 3 previous cars ran for 190K, 227K and 248K miles (the latest) and all were still running ok when I decided to trade them in for new cars. My current car is at 122K miles and still drives like new. They have a great friendly staff to help you with scheduling, they keep you well informed of the progress of a job and Jeff is a TOP NOTCH mechanic. On top of all that, they are reasonably priced for the very high quality of work they do. Wouldn't bring my car anywhere else for service. Service: General repairs & maintenance
10.2022Darielle
Would 100% recommend Auto Craft. They are reliable, trustworthy, and efficient. Have had 2 recent issues where I needed my car fixed as soon as possible and had it back within 24 hours of drop off good as new! Wouldn't take my car anywhere else. Service: General repairs & maintenance
10.2022Jim
I'd like to recommend Auto Craft, great service, no complaints. Great old fashioned work ethics. ty. Services: Auto maintenance, Tires, Vehicle safety inspection, Vehicle Inspection
10.2022Marie
The last time I checked putting a car up on a lift was not part of an inspection sticker routine as well as I know my car too well and you guys unfortunately we're not able to make money off of me! So talking to someone condescendingly and trying to bully a woman is not the way to go. You have met your match and you failed!... good luck ...I hope others read this review and realize that they don't need to go to your facility because clearly you don't know what you're doing and are just trying to make an Almighty dollar. I get it times are tough right now but that's not a way to generate income !!God bless you!
09.2022Silly
Went in for a Inspection Sticker...they were TERRIBLE! They were looking for things to fail my car and generate business. They actually tried to tell me I was hit by a car! There is not a single dent. Then they tried to tell me I lost my muffler....are you kidding me?! Rude, dishonest, and all around bad business.
09.2022cate
The folks here are professional, thorough and explain costs and exactly what is going on up front, and and you could not find better customer service anywhere! The fact that this is a smaller local business means that you may not be in and out super quickly ALL because Autocraft is thorough and they don't rush things like the big shops & dealerships do. ALL the shops are super busy these days but here you know its because things are being done right. Services: General repairs & maintenance, A/C installation & repair
07.2022William
If you have any emergency repairs needed to be done, best to call them and find out what the wait time will be. Many auto shops are backed up weeks to months. Does not help that my car was towed overnight there because the car could not run. I asked what the wait time would be and how many people are ahead of me, but I was never given a clear answer. Just vague responses. You are better off bringing your business to Randolph Automotive on N Main street. At least they will tell you when the earliest open will be and you can also book online. Especially helpful for those that get their car towed after business hours. Overall I was just not pleased with the professionalism from this establishment and I would recommend others that value your time. My repair was time sensitive as the long it sat the more likely more damage could be caused.
11.2021John
My car broke down, AAA brought me here; and I couldn't have been happier with the attention and customer service I received. Though parts on my particular vehicle took some time to come in; the owner Janice, went out of her way to ensure the delay didn't impact my life and even rented a car for me since I didn't have rental on my AAA/Insurance. Throughout the entire process they were communicative; explained everything in detail, and showed their work and the defective parts they replaced. I'd highly recommend Auto Craft, Janice and her team for any auto repairs as a high quality shop with excellent/knowledgeable technicians and highest level of customer service you'll ever receive from small business auto shops.
11.2020John
My parents and I have been long time customers of Auto Craft. They have given us nothing but great service each and every time we have been there. Good work, not too long waits for as needed repairs when needed, they always explain in detail what they have done to our cars and charge reasonable prices. I am a happy customer with them :)
11.2020