insurance agency
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AAA Rockland in Rockland (900 Hingham St, MA 02370)
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24/7 roadside assistance remains ready and available to assist members in need: call 800-AAA-HELP
AAA Rockland is located in Rockland (Massachusetts state) on the street of 900 Hingham St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17818715880. You can get more information from their website: https://www.aaa.com/?y_source=1_MTIzMTQ2NzctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find AAA Rockland quickly are 42.160459, -70.902892. Scroll down to find out opening hours, reviews and other important information about AAA Rockland.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
Jeffrey
Great customer service, was very efficient and quick in and out!
07.2022noreen
I went to New Bedford not Rockland, because it was the closest appt. It was organized and efficient
07.2022chris
the rolled eyes when asking a question -- the filthy eye exam station covered in sweat and snot likely -- the greeting which was more like a drill and not a welcome but accusatory -- approached on line where sign indicated one should stand -- greeted by an employee stating "why are YOU here" identified as there for MA ID response was "do YOU have an appointment..." answered Yes -- and she turns away -- watched others being greeted the same way -- you identify your reason for being there and the employee never gives acknowledgement just turns away -- NO WELCOME -- then you wait no problem -- then you are called from afar and need to figure out who called your name -- no problem -- then you get there and it feels like you failed -- where are your documents -- I gave them to the other employee and she returned them to me -- they are in my folder -- she never said to then give them to you -- just took my AAA card and gave me back my documents -- so I put them in my folder -- told to get them out again -- apologize was not told that while I was waiting I should hold them ready to present AGAIN never told -- response was "Well there are alot of people working positions they don't normally hold" but no eye contact from the guy -- then treated like an idiot when he spoke never giving eye contact and I requested he repeat the question -- this entire "shoddy" unwelcoming and dismissive and critical experience was topped off when asked to put my chin and push my face into the eye exam that was filthy -- I stepped back and made sure that is what he wanted me to to put my chin on that contraption and I wanted to make sure I did it right -- that was when he paused a long pause and rolled his eyes on me and said "put your chin on the plate...." I felt horrible leaving the Rockland AAA -- and the treatment to the customers was really bottom rung lousy; no customer service -- horrible
06.2022Tp37
If you don't have AAA, Get it we do all our Business with them credit card renew our license and we just updated our passport photo
06.2022Joe
Went today to get my Licensed renewed. got there when they opened. 3 people including myself with 5 counters open. after pleading my case with ZERO help i left. 2 counters still open. next appointment was 2 weeks out. Booked at the RMV for next week. Worst Customer service and attitudes!!! would give it no stars if i could.
05.2022Brenda
I had a wonderful experience at Rockland AAA. Everyone I had to do business with were friendly and helpful. Explain everything so well that I really didn't have any questions. I live about 40 minutes away from Rockland but if I had to do business at AAA again I would definitely make a trip. Thank you everyone at the Rockland AAA for great service and kindness. Special thank you to Caitlin. Brenda
03.2022Bill
All staff are super helpful and friendly, especially Katie she was all around the place to help me with renewing my Id.
03.2022Joyce
My husband had an appointment to renew his license. Very pleasant people..He was in and out in no time. Very efficient!!🙂
01.2022Lawrence
RealID. Made appointment for license renewal (RealID) online. Staff was attentive and professional. They took time to explain requirements (had abstract Birth Certificate) which is not acceptable. They honored my appointment later in the day while I got new copy from City Hall.
12.2021Monica
My husband made an appointment to renew his license. They were friendly and super quick, we were in and out in less than a 1/2 hour. AAA membership is sure worth the price of not going into the RMV.
08.2021