Family Auto Clinic in Rowley (274 Newburyport Turnpike, MA 01969)
About:
Family Auto Clinic is located in Rowley (Massachusetts state) on the street of 274 Newburyport Turnpike. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1978-948-0800. You can get more information from their website: http://familyautoclinic.com/. The coordinates that you can use in navigation applications to get to find Family Auto Clinic quickly are 42.711684, -70.907803. Scroll down to find out opening hours, reviews and other important information about Family Auto Clinic.
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Available amenities
Planning
- Appointments recommended
Amenities
- Mechanic
- Toilets
Offerings
- Oil change
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
T
Absolute a**hole stopped a tow I paid 75 dollars for over a fifty dollar fee he wouldn’t allow me to pay on my card had to be cash told my tow to leave and ended up paying a ton of money and got an attitude cause I couldn’t pay the high quote I received to fix it…… horrible customer service and care. Service: Auto brake replacement
09.2022Sima
I have been bringing my vehicles to Shawn over at Family Auto Clinic for close to 15 years and wouldn't trust any other mechanic to work on them. He is extremely knowledgeable and will explain to you in detail the problem and what will be involved to get the repair done right. I just brought my 2017 Jaguar in to Shawn last week and he found me top quality rotors and brake pads and did the job for a fraction of the price that the dealership wanted. I highly recommend Family Auto Clinic. Once you meet Shawn and see how honest, meticulous, and skilled of a technician he is you won't bring your vehicle anywhere else.
05.2022Forrest
Easily my favorite place to take my car to get worked on/ for oil changes. Shawn is always very fast, efficient, and informative. He always gives me tons of information to help me better understand all of the things I've had going on with my car. Thanks Shawn!!
05.2022Wilson
The Toyota dealer’s service dept. gave a cryptic description of the problem that my car was having. So when l had another mechanic give a quote on the work, they couldn’t tell me with any certainty, how much it was going to cost. Shawn, on the other hand gave a best and worst case scenario (both of which were less than the dealer’s quote). Shawn was even able to explain the complexity of the problem that other shops were having, but assured me that he knew what the problem was. I awarded Shawn the job, and he got the job done at the lower price. Thanks Paul Service: General repairs & maintenance
04.2022Peter
Shawn came highly recommended by long time friend who's been in the automotive business for 37 plus years. Shawn met all my expectations and then some. He was very knowledgeable, professional and friendly. He did a great job on my car and I wouldn't trust anyone else to work on my classic. Thanks, Peter Service: General repairs & maintenance
03.2022Danielle
Sean at Family Auto Clinic helped me immediately when I called in a panic with a punctured tire and a deadline to pick up kids from school in a few hours. When it turned out the tire couldn’t be patched, he explained why, hopped on the phone to order replacements and put on my spare in the meantime. Next day he made installation a priority, knowing I needed to be able to transport kids and get home. All in all just a great experience.
12.2021Tammy
I highly recommend Shawn at Family Auto! He is so professional, honest and will get the job done as quick and as safely as he can. Service: Electrical
10.2021Anne
This was my first time at Family Auto; great attention to details, knowledgeable, professional and friendly. The owner was able to accommodate my scheduling with ease. Very clean environment, quality service at a fair price. I will be a repeat customer.
10.2021Louise
Shawn has been our mechanic for almost 20 years, working on 6 different vehicles during that time. We trust him explicitly - - He is always honest, informative and to the point so that we have the necessary information to make decisions concerning repairs. - He stands by his work and our cars have performed better because of his knowledge, experience and talent. - He is always friendly and available to discuss what to do for the best outcome possible. - We have never felt "overfixed" or overcharged and believe that he does his best to keep costs down whenever possible. However, he does not cut any corners that are necessary and always does what's best for the customer's vehicle and their safety. We are so glad that we were so lucky to have found him - and recommend him to anyone who has a car. Thanks Shawn!!! Louise, Jeff, Cam & Jess
10.2019Richard
I highly recommend this facility! I always felt like I was in the dark whenever I had our vehicles serviced at the dealership. Well not anymore! Shawn is not only a great service technician, but also a great person...he takes you under his wing and treats you respectfully. He lets you know what you need now, what you don't need now and what you might need to consider in the future. Definitely worth the trip!!
10.2018