Olde Hadleigh Hearth & Patio in South Hadley (119 Willimansett St, MA 01075)
About:
From fireplaces to patio furniture we sell only the very best in quality products available on the market today from manufacturers that you know and trust. We strive to stay on top of current trends and technology to bring you the latest and greatest products with the largest selection possible. Our sales staff are friendly well trained professionals who will guide you though every step of your decision making process. On the hearth side of things we carry top brands like Fireplace Xtrordinair, Jotul, Heathstone, Lopi, Vermont Castings, Heat N Glo, and Dimplex. On the patio side we offer Telescope, OW Lee, North Cape, Kettler, Berlin Gardens, Galtech, Treasure Gardens, The Outdoor Greatroom Company, and Designing Fire.
Olde Hadleigh Hearth & Patio is located in South Hadley (Massachusetts state) on the street of 119 Willimansett St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14135389845. You can get more information from their website: https://www.oldehadleigh.com/. The coordinates that you can use in navigation applications to get to find Olde Hadleigh Hearth & Patio quickly are 42.218809, -72.573106. Scroll down to find out opening hours, reviews and other important information about Olde Hadleigh Hearth & Patio.
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Available amenities
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Delivery
- In-store shopping
stephen
Bought a glass door with screen. Had service at home to fix screen 2 times never fix the problem the put in the wrong screen for this fireplace keeps falling will never deal with the company again ther a ripoff my name Susan And Steven Sowa 91 Shaw St., Belchertown I have paperwork that shows the wrong screen was put in these glass doors no it’s up to youTo take care of this situation before I cancel this review or take further measures
05.2022Michael
Very helpful staff here. They have top quality items for sale. You will pay a premium for excellent service and products but its well worth the effort to make a trip there
05.2022Robert
I really hate to do this but I think people need to know before they buy from this company what their requirements are. I own a large home-improvement company And I am not allowed to take full payment in advance, by state law. Everything we do is completely custom. This company demands full payment before they’ll do anything. When I asked why I was shut down immediately. Sorry about this but people should know in advance and why. I can Understand asking for payment in full for the appliance itself but The installation puts it into a different category. I wish them the best.
05.2022Amy
We had a wonderful experience with Olde Hadleigh, the wood stove they helped us choose is perfectly sized for our room and we love it! They are pros!!
10.2021Kerry
They really go above and beyond. I had a propane stove installed in a hilltown house and the OHH&P staff were really great; on time, kept in communication, etc. One of the stove pieces arrived damaged and they put in the claim to the manufacturer immediately and had it replaced very quickly. They kept in communication for that too. Excellent service (which is hard to find these days), and genuinely nice people. A pleasure to to business with them. I had a much less positive experience with a local competitor and would only recommend OHH&P to my friends and family.
08.2021Randy
I would like to extend my appreciation to the staff. We purchased a wood stove insert in December. The installation crew was friendly and professional! After using the unit for a short time we realized it was undersized for the space. We had a follow up appointment within a few days to look the product over and within a few weeks had a new larger unit installed perfectly again. Can’t say enough about the service at every level! You get what you pay for! That’s excellent service with awesome products when you do business with Hadley Hearth and Home. Thank you!!
08.2020Karen
We are loving our new patio furniture purchase. We were able to schedule an appointment to safely shop outdoors, no contact delivery, everything went seamless! The staff was extremely helpful and accommodating to our every need.
08.2020R
Company does not honor their return policy as stated on their sales slip. We purchased a vented gas log set. We were told by the sales person that the logs were in-stock and would probably be received within about 3 days. There was no mention of our sale being considered a "Special" or "Custom" order, and it certainly wasn't marked on the sales order. Long story short - the logs won't work in our fireplace. Nothing will be a direct-vented insert due to problems with the flue. We asked for a refund because we don't have another $3,000-4,000 to spend at this moment. Back of the sales slip says Returns in within 30 days - of which our request was made. It says No Returns for Custom orders. There was nothing custom about it. We receive word from Matt - because Carla didn't return several calls - that they would not accept the return; they don't sell used gas products; that it was a special order. I reiterated their policy on the sales slip... they don't care.
08.2020Cape
Their patio furniture is just about 100-110% marked up. Their Adirondack chairs can be bought at Costco in a variety of colors as well for $149.99 and are even much better quality. Olde Hadley’s price is $399.99 each. I definitely support shopping local and small businesses but this place is insanely priced!!!
08.2020Paul
A great store with very friendly and knowledgeable staff. The furniture and fire places are not inexpensive, but we've purchased many sets from them and extremely high quality. It's our go to place. As a bonus, if you have kids, great park next door!
08.2018