Massage Envy in Warren (12 Mt Bethel Rd, NJ 07059)
About:
Massage Envy provides massage, skin care and total body stretch services which are an integral part of total body wellness and a healthy lifestyle. Keep your body working with Massage Envy. Schedule an appointment today!
Massage Envy is located in Warren (New Jersey state) on the street of 12 Mt Bethel Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19084126200. You can get more information from their website: https://locations.massageenvy.com/new-jersey/warren/12-mt-bethel-rd.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website. The coordinates that you can use in navigation applications to get to find Massage Envy quickly are 40.616531, -74.494418. Scroll down to find out opening hours, reviews and other important information about Massage Envy.
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Show menuAvailable amenities
Planning
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Lauren
I had Phil and he was wonderful. He was asking if I was okay because of my sciatica and seeing if the pressure was okay. Great massage and the front desk was very friendly and attentive as well.
04.2022Maria
Today I had a one hour massage with Omar. I chose the Warren location to meet a friend there for massages. Recently I started yoga so my lower back was sore. Omar gave me a deep tissue massage focusing on that area. Omar was courteous and the massage was the best I’ve ever had. He focused on my lower back and still managed to massage my whole body. I felt relief, relaxed and wanting to come back. Leslie at the front desk was very helpful and happily answered my questions. I highly recommend Warren ME.
02.2022Arti
I have been a member for over a decade. However, recently I have been completely dissatisfied with the customer service and communication from Nicole, the manager, who is extremely rude and the staff that gives inconsistent and incomplete information. I do not recommend this location under the current management.
09.2021Amy
I recently went back to Massage Envy for a massage for the first time after the pandemic. The COVID-19 safety procedures were reassuring. They will text you a link to check in, everyone is wearing a mask, even during your massage session. Originally, I was going to cancel my Membership and I had scheduled a massage to use up my points left over due to my hiatus during the pandemic. My massage therapist was Aretha. She was so phenomenal, that I decided not to cancel my membership. Her technique was firm but not painful, her pressure was just the right amount. Normally you only feel the effects of the massage for a short time after the session, but Arethea was able to work out my sore muscles and dissipate the lactic acid so that the benefits of the massage was felt for at least a couple of days after the massage. I will definitely be going back to Arethea next month! Oh I also find that the Massage Envy and Warren tend to have better therapists in the Massage Envy in Chester. So although Chester is closer to my house, I drive the extra 10 minutes for regular appointments at the Warren location.
07.2021Efrain
By far the worst massage. 1 whole hour spent on my back when i specifically spoke to the front desk and the therapist himself about the areas I needed worked on. The guy tells me after the 1 hr massage that I should get the 90 minute service next time. I am a massage therapist myself and I am capable of targeting certain areas a client asks for while still doing full body. He claimed to have had 4years experience.. it seemed he has less than that. Not only that he was a few minutes late. I would not recommend coming to this location. $60 out of pocket for a 1 hr massage that only focused on my back. I am still left in pain in the areas that were not targeted. The front desk girl was polite but the therapist completely ripped me off and did not help me with the issues I asked about when I spoke to both the front desk employee and the therapist himself
07.2019Neepa
I was told to come 15 minutes early for my 4pm appointment to fill out medical history which I did quickly. The receptionist explained that the appointment starts at 4pm where I have five minutes to get undressed, 50 minutes of massage and 5 minutes at the end to get dressed. I waited until 410 and finally went to the front desk to see what was going on. They apparently forgot to check me in. The therapist came out and got me and the massage really didn’t begin until almost 420. I specifically asked if the massage would be cut short and was assured it would not be. But then the power went out and a generator kicked in. The therapist continued the massage for a few more minutes and then kind of hurried up and told me that we were finished. I looked at my watch and it was 457. Which means only a 37 min massage. I understand that the power went and it’s out of their control but when I came out they had me hand write my credit card info and said they would call me. I told them that my time was cut short, they were apologetic but were clear that I would be charged the full amount because it was out of their control. They said they could reschedule a free service to make up for it But later that night when they called to verify the credit card payment they stated that I would have to come back and pay for a service and a free “add on” would be given to me. That is unacceptable in my opinion specifically because my service was so delayed. I give two stars because the therapist was good. But overall horrible experience and I feel like I was jipped. Would not return
07.2019Hannah
I love my little Warren strip mall with Starbucks and Kings but especially the beauty services. Nails, Wax, Lashes, and I was hoping to add Massage Envy to my beauty regime but being a loyal guest of Amazing Lash I was horrified to find out that one of Massage Envy’s therapists started a totally unfounded negative review campaign against them. This massage therapist, Kiyanna worked at Amazing Lash for only two months when she was fired. This has happen to all of us at one time in our lives but to find out that she took to social media for some type of vendetta is shocking. I’m SORRY Massage Envy but I cannot be supportive of an establishment that supports such a misguided person let alone be in a room with her. In addition I have too much respect for the wonderful professionals that make me feel beautiful to subject myself to the horrible energy that is Kiyanna!
07.2019Karen
I had a membership there for just over 2 years. Was relatively happy for that time. However! When I attempted to cancel the membership I had nothing but problems. I emailed all the appropriate paperwork in and heard nothing back that there was any issue. The following month, I received a call from the manager telling me they had just billed my payment and would I like to schedule an appointment. Seriously? I informed her that I emailed the completed cancellation paperwork 5 weeks earlier. She apologized and said that she would refund my payment; which she did. Fast forward 4 weeks... Giving the prior month, I was checking my statement and sure enough there it was! My monthly payment. Tried calling, but this happened to be the week they were overhauling the lobby so I left a message but did not receive a call back once they reopened. I have mobility limitations making it a difficult to hop in the car. But this was now ridiculous so I drove down with paperwork in hand. The girl behind the counter seemed very confused at my complaint but she would be able refund my payment; again it was. She explained that only the manager could cancel a membership. Wait for it... Yup. The manager wasn't in. I was definitely upset, but was in no way irate or even raising my voice. While trying to explain that I had the paperwork with me and I would leave it for her manager, she proceeded speak over me on more than one occasion with a snotty tone and responses that had no relevance. I immediately shifted gears saying she did not need to get pissy. She was shocked and apologized that I would even think that. Perhaps she was too young, to new or just doesn't care to understand how customer service works. Her co-worker at the counter was of no assistance as she was the same age. Amazingly, she was able to cancel my membership without her manager or my leaving the paperwork. Never again. As for Massage Envy requesting I contact them directly to handle any issues... Sorry. That ship sailed. I had tried on a few occasions to do that but you failed miserably. You want better reviews? Handle issues promptly and appropriately when they arise from your customers.
07.2018Denise
I was scheduled for a facial today. My appt was 3:15. The facial started at 3:40. It was over by 4:20. It is supposed to be 1 hr minus 5 min in and 5 min out. Gloria rushed right through it and I was shorted 10 min. It was the fastest facial I have ever had. It was obvious she wanted to leave and she did because she was in the parking lot before I got to my car. Not relaxing, not full time put in, completely rushed. Never again there.
07.2018Nadia
Understand why ME in Warren has 3.5 stars. If I could give this particular ME 0 stars, I would. Went to ME because the place I normally go to was totally booked and I needed a massage desperately (sciatic issues and lifting something poorly at the gym). After driving all the way there and completing all their forms, the therapist said that she wasn’t comfortable working on me because if I injured myself she didn’t want to risk making it worse. Um, isn’t that what therapists do? Help you recover from an injury or sciatic pain? Anyhow, called Hand and Stone in Piscataway (my regular joint) and they were able to fit me into a cancellation. So if you feel great with no issues, maybe ME is your jam. Me? I’ve learned my lesson and will never go to a ME anywhere, for any reason. HAND AND STONE IS WHERE TO GO.
07.2018