honda dealer
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Honda City in Liverpool (7140 Henry Clay Blvd, NY 13088)
About:
Honda City is located in Liverpool (New York state) on the street of 7140 Henry Clay Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1315-451-6750. You can get more information from their website: http://www.shophondacity.com/. The coordinates that you can use in navigation applications to get to find Honda City quickly are 43.116482, -76.183806. Scroll down to find out opening hours, reviews and other important information about Honda City.
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Available amenities
Offerings
- Oil change
- Repair services
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Dr
I want to share my story here to illustrate in detail all the ways that have defined the service department at Honda City as a true gem. I hope that my story will help you to make one of the best decisions for the car that you love or care about, like I did. I have a vintage Acura that is also the last of its model, and one that I have resolved to keep for life given our history together. So, when a couple of strange and unusual problems suddenly appeared 2 years ago in the car's air-conditioning system, I searched far and wide for a solution, sparing no costs. Prior to discovering Honda City, I had consulted with 5 or 6 different Honda and Acura dealerships in the Southern Tier and CNY regions over the course of the 2 years. But one after another, as it turned out, what I got from every one of those dealerships was nothing but disappointment which ran the gamut of the imaginable, and sometimes pushed the envelope of credulity. By the time I found Honda City from a list of dealerships to try, after I had moved to Syracuse last year, I almost felt that I had exhausted all hope of finding anyone who could figure out and fix those longstanding problems with my car's air-conditioning system. So, I put those issues on the back-burner for a while, and only aimed for the lower bar of finding a reliable place to get oil changes and install a new set of Michelin CrossClimate2 tires because my old ones were approaching the end of their life spans. Noteworthy was the fact that the first service expert I had the good luck of meeting at Honda City, Steve, who took care of my initial service requests, was courteous, professional, trustworthy, knowledgeable, and always willing to accommodate my preference to only have OEM parts for any necessary replacements in my car. For these reasons, ever since my first visits there, I have chosen Steve as my go-to service expert for all visits thereafter. After those initial visits, I decided to give it a try at Honda City with my car's 2-year-long air-conditioning problems which I had mentioned above. To my surprise, within only an hour of diagnosis, Steve informed me that the technicians at Honda City were able to pinpoint the source of the problems to a simple faulty resistor. And less than half an hour later, by only replacing the simple resistor, they solved both longstanding problems of my car's air-conditioning system, managing to hit the proverbial two birds with one stone. The solution at Honda City was so quick, simple, precise, and conclusive that it ironically seemed underwhelming. Needless to say, I was massively impressed, though I didn't show it. It's apparent to me that only a true Master Technician could have the ability to find the simple solution to peculiar problems that had seemed so complicated to everyone else. Since then, I have returned to Honda City for other services that included a NY state inspection and engine parts replacements. Each time, the service was stellar. All the professionals at Honda City, from Steve the service expert, to their Master Technician, and their Shuttle Driver, to their Manager, have my debt of gratitude for their courtesy, accommodations, and dedication to their craft and profession. The Honda City that I have come to know is a place that neither needs a fancy name to advertise its customer service, nor a pretentious interior to standout from the pack, because the proof is in the unmatched expertise and exceptional judgment of its professionals, as well as in the genuine appreciation from this massively impressed customer who can tell from experience that its quality of service is absolutely a cut above the rest.
09.2022alexis
The only reason they are receiving one star is because of my absolutely amazing salesperson Katie! She was so pleasant and helpful through the whole process…All of the other employees that I dealt with on the other hand, were very unprofessional.
09.2022Carol
Needed detailing on exterior and interior of new lease. After some confusion with an appointment , Dave in detailing smoothed the way to an efficient and convenient appt. Thank you Dave and your crew for your professional and friendly appt. 8/9/22
08.2022RG
Service department refused to work on my 2019 civic EX that I purchased here, that’s been having issues with the 1.5t turbo underboosting leading to poor acceleration (the slow turbo boost/spooling nearly got me in a serious accident quite a few times due to the slow throttle response and exaggerated turbo lag), air leaking sounds coming from the engine bay, and it will sometimes stall if you accelerate to high speed too quickly, and a check engine light throwing a p0299 code. It’s been acting up since I got it 2 months ago, but it’s gotten worse over time, and not because of some louder exhaust lol..I even have the Zurich warranty that they gimmicked me Into getting with my car as well. But they still refused to work on it because I had an “aftermarket modification” on my car, which is just a simple catback exhaust system that literally does nothing to the car but add sound, and some aesthetic mods. Will not buy another car from here. I may even go lemon lawsuit. If the condition of the car worsens.
08.2022Zach
Steve from the middle desk got my car right in and quickly took care of me AC problem! Did not try to give me the run around that dealerships usually try, everything was covered and handled swiftly!
08.2022Anell
Absolutely great staff, very reliable staff on what’s available and what’s not . With all the headaches with car shortages and dealerships I finally came to Honda city . Should have just went here first !!!! Me. zinc & Mike D were very helpful , the process was fast . I had the best experience here. I would highly recommend them
06.2022Laurie
Our old car was totaled and we were under pressure to find a new one. The dealership worked tirelessly to find us a great HR-V quickly. They were kind, friendly and so helpful. Elizabeth, our salesperson, made the entire process feel easy. She kept in frequent contact with us by text and phone to update us about when our car would be ready. Thank you so much Elizabeth! This place makes you feel like family— highest recommendation!!!!”
05.2022Elizabeth
Eva is the most phenomenal sales person I have ever had the pleasure of working with!!! FACT 😊 She truly remembers her customers and has a great reputation..She remembered selling my sister her first car from there including the make and model without me telling her.. My sister recalled how wonderful she was.. And she remembered my brother... She also ensured I purchased the exact car including COLOR😊 Go see her.. Thank You Eva for all you did for us!! 😘
05.2022Tiffany
Literally my favorite car dealership ever. Eva is so sweet and takes care of her customers. Also they make sure you are happy and taken care of after purchase too. I have always felt respected and like they cared. I am a Honda girl for life. Oh and mention my name when you go in lol
05.2022Kelly
It’s almost a shame I had to take her out in this snowy weather! Grey beauty (my previous 2019 CR-V lease from Honda City) was amazing and I loved her dearly. We had many memories and travels and she served me well. But now, Mz. Cherry is here. She’s upgraded with a few more features and bells and whistles. With the current state of the world we had to get what was available. I initially wasn’t sure on the red color, but it’s safe to say I do love it! I can’t wait to see where she takes us over the next three years with her heated seats, push to start, touch screen and more! As always, these things don’t just happen without a great sales man Mark Walker and a great dealership Honda City of Liverpool! Always easy, friendly, professional, affordable and quick! She was worth the wait! Thank you! 🙏🏻❤️🚗💨
03.2022