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Firestone Complete Auto Care in West Babylon (680 Montauk Hwy, NY 11704)
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Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. We are dedicated to delivering the service and attention your car deserves to keep it running newer longer.
Firestone Complete Auto Care is located in West Babylon (New York state) on the street of 680 Montauk Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1631-983-3641. You can get more information from their website: https://local.firestonecompleteautocare.com/new-york/west-babylon/680-montauk-hwy/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps. The coordinates that you can use in navigation applications to get to find Firestone Complete Auto Care quickly are 40.684888, -73.348073. Scroll down to find out opening hours, reviews and other important information about Firestone Complete Auto Care.
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- Wheelchair-accessible toilet
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Bill
No complaints. Took a fleet vehicle here for an oil change. They had me out of there in 20 minutes.
10.2022Deborah
Excellent staff, very friendly and compassionate. The shop and waiting area was clean. My repairs were done in a timely manner and they didn't try to rip me off with any unnecessary repairs. Excellent experience from beginning to end.
10.2022capnk7771
Had good amount of work to be done on my car. Check engine light, a window motor wasn’t working, needed an oil change and inspection. Dropped off the keys and an hour later I get a call that my car failed inspection and its gonna cost $37. I failed because the check engine light was on and the window wasn’t working. I was under the assumption they knew the inspection would be done AFTER the repairs were done. Instead they charged me $37 for a failed test, then wanted me to pay for repairs to pass the test, then pay $37 for a second test. Now to see what caused the check engine light, they said it costs $100 to run the diagnostic. Now this takes a mechanic less than 15 seconds to do. Most mechanics do a free diagnostic then charge based on repairs needed. But that’s not the sleaziest part. They ran a diagnostic during the failed inspection. So they already knew what caused the check engine light, they just wanted $100 to tell me what they found. (Luckily the results for the check engine diagnostic were listed on the receipt of the failed inspection) So anyway I declined any further “help” from them, paid for my failed test and left. My usual mechanic was busy today, I stopped at a few other mechanics on the way to Firestone but everyone was busy for the rest of the week. Firestone was the only auto repair shop nearby that was available for walk-ins. Now I know why.
08.2022Joe
West Babylon Firestone, never felt more comfortable taking my cars to any repair shop. Under Viren’s management, Patrick, Carlos, Kevin, they are very professional and they care about their customers. Thank you Viren, kudos to you all. I highly recommend West Babylon Firestone.
07.2022Cassandra
I’m across the street with a flat at 4:00 they close at 7. I called them to see if after my husband gets here to put my donut on I could bring my car over. I couldn’t even get a word in and the man on the phone started talking over me to say they aren’t taking anymore people today. I wanted to know if they had my tire in stock and would have left it there overnight with a donut on until they could get to me but they lost me as a customer forever
07.2022Christian
The car was done fast and before the sales even said it would be done. I was updated at every step of getting new tires.
06.2022Aldo
Incredibly fast service for an oil change and the staff, especially Patrick, are amazing. Unlike most mechanics you can tell that they are genuinely caring people and won't try to take advantage of you because of the customer's lack of mechanical know how. Highly recommended!!
05.2022Jennifer
Have gone twice for tires, and both times V (Virender) and his crew were great. Went last week for a consult to replace 2 rear tires, and he talked to me like a human being. He broke down the prices for me, including all options, and then printed off an estimate for me to take home. No pressure, no sales talk, no scary talk like another garage that had tried to scare me into unnecessary work. I made an appointment to have the work done, and on the day that I thought was my appointment I brought it up, but it turns out I was accidentally a week early. Didn't matter-- they were so professional that they never mentioned it, and they just did what needed to be done. V made a hasty trip to a nearby Firestone to get my tires, they mounted the new tires and did an alignment, and called to say the work was done. Only later when I re-read my paperwork did I realize my mistake and profusely apologized. They otherwise never let on that I was a week early. Top notch customer service. And this was my 2nd servicing done by them-- my first one was New Years Eve 2021 at 5pm when I pulled up needing a plug for a nail in a tire. It was a holiday eve, yet they still took care of it promptly, and I was in/out in the time it took me to drink a tea across the street in Panera. Only good experiences so far.
05.2022kasiad
Went for an inspection and oil change. Suddenly I needed new tires and there was additional change of $49 because I didn't have the tire tools in the car. What type of a car place doesn't have a tools to remove and install tires for all types of vehicles?! Unbelievable!!! Funny thing is when I walked in one of the employees was having the same SALES PITCH with some other client on the phone as with me later on. "The tires are very bad and not safe and all of them have to be changed".It this a place where your car gets serviced or where you get scammed into buying new parts? I am beyond disappointed and won't EVER be coming back!!! What it should be a maybe $100 service ended up being $450 service.
04.2022John
Came here because the staff was friendly. They were putting on new wheels and tires. Staff is still friendly but when they were lifting my car, the lift wasn’t properly under the car. It cracked the passenger side bottom side skirt. The tech had to adjust it. I told the manager and he asked the tech and the tech denied it. I was standing there watching the whole time. Then the tech lied to the manager and said it was under the car but then later came and told me that he couldn’t tell them the truth or he would get in trouble. The right thing for the tech to do would be to acknowledge his mistake and for management to make right of the wrong. Still waiting for a call back to resolve this. I’m hoping they make it right so I can update this review.
02.2022