H&R Block in Kernersville (229 N Main St, NC 27284)

2.4 (10 reviews)

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H&R Block Logo

COVID-19 Update: Whether you come in to your local Kernersville H&R Block office to work with your tax pro or drop off your documents and go, your well-being is our top priority. By deep cleaning offices, disinfecting high-touch areas after each appointment, and social distancing, we’re doing our part to keep our communities safe. You can even work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents.


H&R Block is located in Kernersville (North Carolina state) on the street of 229 N Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1336-993-5381. You can get more information from their website: https://www.hrblock.com/local-tax-offices/north-carolina/kernersville/229-n-main-st/32419?utm_medium=local&utm_source=google&utm_campaign=yext&y_source=1_MzU5MTk2NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find H&R Block quickly are 36.121911, -80.072015. Scroll down to find out opening hours, reviews and other important information about H&R Block.

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Available amenities

Planning

  • Appointments recommended

Amenities

  • Toilets

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Service options

  • Online appointment

Unavailable amenities

H&R Block doesn't have any unavailable amenities.

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Reviews about H&R Block - 10

Ric

Been doing my taxes as long as I have been filing taxes. Great people and great service. Like going home!

03.2022

Debbie

We were treated with respect & courtesy, from the first phone call to the moment we left our appointment. Chrisandra prepared our taxes. She was professional, friendly, knowledgeable and patient with our questions. She discussed our options with us and explained everything clearly. We have complete confidence that our taxes were done correctly and will definitely return to have our taxes done by Chris every year!

11.2021

Lexi

I have never had such horrible customer service. When I made the appointment nobody said anything about only having one person in there so when I walked in they greeted us and the lady at the front desk was fine but the lady that came to do our taxes told my children that they were a problem. They said because of Covid that my kids couldn’t be there which was fine but no one in there was wearing a mask So clearly they didn’t care. The lady in there was so rude when we started, clearly I’m not a tax expert that’s why I was there and I was missing some items which is fine I would’ve gotten them for her but she was very rude about why I didn’t bring them with me when I had all of the normal documents but because I had a rental property she didn’t understand why I didn’t understand. So she started with the attitude again and I had to ask for all of my stuff back and told her I would just do it myself. It was ridiculous. I will make a corporate phone call

11.2021

Tim

Chrisandra tells you how much your going to pay up front which is already very expensive, then when you come to pick up your taxes she tries to charge you almost double. Pretty good con, I don't reccomend this to anyone.

11.2021

W

Until 2018 returns, my taxes were done correctly. This year, my deductions were calculated wrong. I called to mention the error. Was told they would 'look into it' Called me back and said 3 people agreed with original work. However the mistake was on the deduction worksheet that the others did not know the error. I work from home and my mileage deduction was incorrect. I had to go to another city and get someone else with the same corporation to review my tax form. The error was found in less than minutes and an amended return was prepared. Now I have to wait until August to see the error made at this office go away. Do not use this location if you are an independent contractor working from home. I know the person who did my return and still got rude treatment.

11.2019

Christina

I've been going here, for years, but never expected this. I called, and ask to speak to them about the fee going up I was told a certain amount. When I had it they wanted to tell me it went up within a couple of months. This all coming from the lady up front, telling me on the phone. I ask her to have the person to call me back,she didn't I called again, and again. I kept asking for her to call me back she still hasn't. I tried today still same results. Very disappointed!

11.2019

Dennis

I called this location to set an appointment to do taxes and the people on the phone I spoke to two separate people and they were both very rude and very abrupt as if I was bothering them. And I had noticed there low review scores so after I got off the phone I looked at the reviews again and now I see how bad they are after looking at them in detail thank goodness I didn't go in there I will wait another day and go into another office that isn't so rude. And obviously it's not just me you can see by your reviews that it is your personnel that work in your office you might want to work on that. By the way I give several reviews and I have never given a negative review that's how rude your personnel was. UPDATE Ended up going to Yadkinville office here is review for them not Kernersville office. Stay away from Kernersville and go see Wilma in Yadkinville Wilma Long in your Yadkinville NC office. Very nice very professional lady and she truly cares about the customer. I drive 30 minutes to another town just to deal with her. Give Wilma Long a raise and the recognition she deserves.

11.2019

Brandon

Had trouble with the online form. It didn’t categorize a few out of state items correctly. The lady in charge said she has never seen the online form, knew nothing about the H&R Block's supposed guarantee, and was really rude and condescending. Said she wanted like $100 just to look at the stuff with no time table or guarantee fix, and possibly would need more money. The IRS has been more helpful and they did it for free.

11.2018

Candace

Horrible customer service at this location. We use to go to the one off of Union cross & they had AMAZING customer service. The manager (Pam) at the main st location needs a better attuide if dealing with the public. I deal with the public everyday & I could NEVER treat my customers that way. We did not get our taxes done with them & will NEVER go back!!

11.2018

George

My wife and myself had been misrepresented by an accounting/tax preparation office. We had a very bad experience and knew we needed someone of integrity to be in our corner. H & R Block came to our rescue and we've never been disappointed.

11.2015

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Opening Hours:

Closed Now
  • Monday 9:00 AM - 3:00 PM
  • Tuesday Closed
  • Wednesday 9:00 AM - 3:00 PM
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Ratings:

  • google logo
    3.4
    Total votes: 26
    Votes distribution:
    1: 8
    2: 3
    3: 0
    4: 1
    5: 14

Location/Contacts:

Network:

  • H&R Block Logo
    This place is part of the H&R Block. This chain has places in other locations.
Place last updated at: 16-11-2022 01:15:31