cell phone store
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Verizon Authorized Retailer - Victra in Elyria (300 Chestnut Commons Dr, OH 44035)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Elyria (Ohio state) on the street of 300 Chestnut Commons Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1440-365-2700. You can get more information from their website: https://victra.com/stores/oh-elyria?y_source=1_MjcyNzQzNi03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 41.344903, -82.067259. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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JA
Very knowledgeable very efficient and very fast service. Excellent customer service. Upgraded phone and watch in few minutes.
11.2022Pat
Lexi did a great job. She new my time constraints and got me out in time with my new phone.
10.2022Holly
The lady that helped me was so nice, and she was very efficient. I never look forward to going because it takes awhile, but she had me in and out very quickly!
07.2022Jane
It’s a great place to get a phone. Kyle was very helpful and was really patient with me since I am not tech competent. Would recommend this place to everyone. Just went here again to buy my husband a new phone on June 27, 2022. He is retiring and had to give the company phone back. So had the number transferred to my account. Michael helped us out a few days before we was able to purchase cause it takes 24 hours to transfer which is understandable. We asked him questions and he was very helpful. We then returned and bought the phone. Lexi was working and the only one there which was fine. She really did a great job. Our setup was not that easy to do sense it was a company phone. But she did a great job figuring it out. This is the 4 th phone that I have purchased from there. I will not go anywhere else. The people are always very helpful, polite, and really good at there job. I definitely recommend this place.
07.2022Lucy
The employees were friendly, knowledgeable and thorough. Management also helped sync my car to my phone!!
07.2022Chester
Went the the Elyria chestnut commons location where the employee Mike was working by himself. He did a phenomenal job with my phone upgrade while also helping the multiple other people coming him by himself! Verizon better take care of this employee because he makes the company look great!
06.2022Robert
Tried to port over two lines to Verizon at this store. Sorry port will take 24-48 hrs to process. Can I get a temp number and Verizon SIM to have working phone? No. Ok put my Spectrum SIM back in, no service. Call Spectrum, your numbers were ported out successfully about 20 min ago. Guess I'm supposed to go 24-48 hrs with no service to switch to Verizon??? Avoid this Verizon authorized store, go to corporate store and save the heartache.
06.2022Michelle
One clerk on a late Thursday afternoon. Lexie efficently juggled customers, keeping everyone patient. I dont know how she does it. She patiently helped me get s new phone, and everything transferred over. Even being the only associate in the store, she was much more helpful than the guys at the actual Verizon store.
06.2022George
Amber was an excellent sales person. Very patient and helpful. She is an asset to your company.
06.2022Tamara
Dylan was absolutely amazing. He called after I had the new phone for a few days to see how I liked it. I have not experienced customer service like that from any cell phone rep. He listened and understood my issues and resolved them immediately. Very pleased and would highly recommend this location to anyone.
12.2021