Name: Lowe's Home Improvement
Address: 8224 Golden Link Blvd, Northfield, Ohio, 44067, US
Telephone: +13309082750
Rating: 3.7

Jenna

Thank you to Walker for exchanging our grill. When we bought a 5 burner charbroil grill we opened the box to find the front dramatically dented. He was very helpful in resolving a price change of the item, and he honored the original price of the grill. Very helpful & efficient.

08.2022

Jenna

Thank you to Walker for exchanging our grill. When we bought a 5 burner charbroil grill we opened the box to find the front dramatically dented. He was very helpful in resolving a price change of the item, and he honored the original price of the grill. Very helpful & efficient.

08.2022

Jenna

Thank you to Walker for exchanging our grill. When we bought a 5 burner charbroil grill we opened the box to find the front dramatically dented. He was very helpful in resolving a price change of the item, and he honored the original price of the grill. Very helpful & efficient.

08.2022

Jenna

Thank you to Walker for exchanging our grill. When we bought a 5 burner charbroil grill we opened the box to find the front dramatically dented. He was very helpful in resolving a price change of the item, and he honored the original price of the grill. Very helpful & efficient.

08.2022

Jenna

Thank you to Walker for exchanging our grill. When we bought a 5 burner charbroil grill we opened the box to find the front dramatically dented. He was very helpful in resolving a price change of the item, and he honored the original price of the grill. Very helpful & efficient.

08.2022

J.

Awful experience. We went in there to purchase a refrigerator and a microwave, and the older gentleman with white hair and mustache at the appliances section was sadly clueless about any appliances that they sell there. Couldn’t answer a single question. Waited 2 hrs there to speak to Scott the general manager and never came to talk to us. They kept saying, he’s coming, he’s coming. Totally rude! Best Buy will earn our business instead.

07.2022

Dorothy

Thank you to Brett in appliances! Brett answered all of our questions and handled a refrigerator sale accurately. Within two days the appliance was installed correctly with polite delivery men. It was a very good experience.

07.2022

J.

Awful experience. We went in there to purchase a refrigerator and a microwave, and the older gentleman with white hair and mustache at the appliances section was sadly clueless about any appliances that they sell there. Couldn’t answer a single question. Waited 2 hrs there to speak to Scott the general manager and never came to talk to us. They kept saying, he’s coming, he’s coming. Totally rude! Best Buy will earn our business instead.

07.2022

Dorothy

Thank you to Brett in appliances! Brett answered all of our questions and handled a refrigerator sale accurately. Within two days the appliance was installed correctly with polite delivery men. It was a very good experience.

07.2022

J.

Awful experience. We went in there to purchase a refrigerator and a microwave, and the older gentleman with white hair and mustache at the appliances section was sadly clueless about any appliances that they sell there. Couldn’t answer a single question. Waited 2 hrs there to speak to Scott the general manager and never came to talk to us. They kept saying, he’s coming, he’s coming. Totally rude! Best Buy will earn our business instead.

07.2022

J.

Awful experience. We went in there to purchase a refrigerator and a microwave, and the older gentleman with white hair and mustache at the appliances section was sadly clueless about any appliances that they sell there. Couldn’t answer a single question. Waited 2 hrs there to speak to Scott the general manager and never came to talk to us. They kept saying, he’s coming, he’s coming. Totally rude! Best Buy will earn our business instead.

07.2022

Dorothy

Thank you to Brett in appliances! Brett answered all of our questions and handled a refrigerator sale accurately. Within two days the appliance was installed correctly with polite delivery men. It was a very good experience.

07.2022

J.

Awful experience. We went in there to purchase a refrigerator and a microwave, and the older gentleman with white hair and mustache at the appliances section was sadly clueless about any appliances that they sell there. Couldn’t answer a single question. Waited 2 hrs there to speak to Scott the general manager and never came to talk to us. They kept saying, he’s coming, he’s coming. Totally rude! Best Buy will earn our business instead.

07.2022

Dorothy

Thank you to Brett in appliances! Brett answered all of our questions and handled a refrigerator sale accurately. Within two days the appliance was installed correctly with polite delivery men. It was a very good experience.

07.2022

Dorothy

Thank you to Brett in appliances! Brett answered all of our questions and handled a refrigerator sale accurately. Within two days the appliance was installed correctly with polite delivery men. It was a very good experience.

07.2022

Mike

This store is almost always stocked to the brim and has everything I need or am looking for. The real reason I chose to shop here over the orange store down the street is because the employees here are always knowledgeable and kind. I have brought my dog shopping with me and everyone is delighted to say hello and have even given treats. More recently when bringing my kids they are always specially greeted and accommodated.

07.2022

Mike

This store is almost always stocked to the brim and has everything I need or am looking for. The real reason I chose to shop here over the orange store down the street is because the employees here are always knowledgeable and kind. I have brought my dog shopping with me and everyone is delighted to say hello and have even given treats. More recently when bringing my kids they are always specially greeted and accommodated.

07.2022

Mike

This store is almost always stocked to the brim and has everything I need or am looking for. The real reason I chose to shop here over the orange store down the street is because the employees here are always knowledgeable and kind. I have brought my dog shopping with me and everyone is delighted to say hello and have even given treats. More recently when bringing my kids they are always specially greeted and accommodated.

07.2022

Mike

This store is almost always stocked to the brim and has everything I need or am looking for. The real reason I chose to shop here over the orange store down the street is because the employees here are always knowledgeable and kind. I have brought my dog shopping with me and everyone is delighted to say hello and have even given treats. More recently when bringing my kids they are always specially greeted and accommodated.

07.2022

Mike

This store is almost always stocked to the brim and has everything I need or am looking for. The real reason I chose to shop here over the orange store down the street is because the employees here are always knowledgeable and kind. I have brought my dog shopping with me and everyone is delighted to say hello and have even given treats. More recently when bringing my kids they are always specially greeted and accommodated.

07.2022

mckenna

My family and I frequently visit this store whenever we are in need of new appliances, flooring, and basically every home item imaginable. We do this due to it being a pet friendly establishment and because of the nice employees. Although the products may be great, I suggest you spend the extra bucks for another company to install your new appliances and flooring. When we bought a new dish washer all seemed fine until under the sink where it was attached to completely flooded the next day and whenever you pull out the drawers to the dish washer the whole dish washer comes out with it! Oh and don’t worry it’s not just that one bad apple! Next we decided to get new flooring because we had very old ceramic tile. The flooring? Beautiful! My walls? Completely scratched up with black streaks from the moving of furniture! Oh and how could I forget about the actual dents in the walls. Now you’d think we would’ve learned by now hey let’s not let them install things, but no. We desperately needed a new washing machine because the panel in the old one was completely fried. So we ordered a new one as soon as we could. Again, nothing wrong with the washer itself, I bet it’s a fantastic washer! I would know if they could even set it up properly to start with. When they came to install it, they took the old one out then put the new one in… then proceeded to tell us “the tube is corroded so we need to get tools to unlatch it”. They then left with our new washer sitting there in the laundry room with the water tubes attached to the pipe but free out on the floor so when we went to turn the water back on, the laundry room flooded. So basically we payed nearly a thousand dollars to get no running water and essentially no washing machine! Oh and reaching out to get someone to fix it? We’ve been calling all day to only be sitting listening to elevator music for no one to answer. And did the worker come back to officially install the washer? Nope! Not even a “oh we will come back tomorrow or Monday”. Just a basically call us to schedule another guy to go do it which could be in a week or two. Can’t wait to not shower for the next 2 weeks!

07.2022

mckenna

My family and I frequently visit this store whenever we are in need of new appliances, flooring, and basically every home item imaginable. We do this due to it being a pet friendly establishment and because of the nice employees. Although the products may be great, I suggest you spend the extra bucks for another company to install your new appliances and flooring. When we bought a new dish washer all seemed fine until under the sink where it was attached to completely flooded the next day and whenever you pull out the drawers to the dish washer the whole dish washer comes out with it! Oh and don’t worry it’s not just that one bad apple! Next we decided to get new flooring because we had very old ceramic tile. The flooring? Beautiful! My walls? Completely scratched up with black streaks from the moving of furniture! Oh and how could I forget about the actual dents in the walls. Now you’d think we would’ve learned by now hey let’s not let them install things, but no. We desperately needed a new washing machine because the panel in the old one was completely fried. So we ordered a new one as soon as we could. Again, nothing wrong with the washer itself, I bet it’s a fantastic washer! I would know if they could even set it up properly to start with. When they came to install it, they took the old one out then put the new one in… then proceeded to tell us “the tube is corroded so we need to get tools to unlatch it”. They then left with our new washer sitting there in the laundry room with the water tubes attached to the pipe but free out on the floor so when we went to turn the water back on, the laundry room flooded. So basically we payed nearly a thousand dollars to get no running water and essentially no washing machine! Oh and reaching out to get someone to fix it? We’ve been calling all day to only be sitting listening to elevator music for no one to answer. And did the worker come back to officially install the washer? Nope! Not even a “oh we will come back tomorrow or Monday”. Just a basically call us to schedule another guy to go do it which could be in a week or two. Can’t wait to not shower for the next 2 weeks!

07.2022

mckenna

My family and I frequently visit this store whenever we are in need of new appliances, flooring, and basically every home item imaginable. We do this due to it being a pet friendly establishment and because of the nice employees. Although the products may be great, I suggest you spend the extra bucks for another company to install your new appliances and flooring. When we bought a new dish washer all seemed fine until under the sink where it was attached to completely flooded the next day and whenever you pull out the drawers to the dish washer the whole dish washer comes out with it! Oh and don’t worry it’s not just that one bad apple! Next we decided to get new flooring because we had very old ceramic tile. The flooring? Beautiful! My walls? Completely scratched up with black streaks from the moving of furniture! Oh and how could I forget about the actual dents in the walls. Now you’d think we would’ve learned by now hey let’s not let them install things, but no. We desperately needed a new washing machine because the panel in the old one was completely fried. So we ordered a new one as soon as we could. Again, nothing wrong with the washer itself, I bet it’s a fantastic washer! I would know if they could even set it up properly to start with. When they came to install it, they took the old one out then put the new one in… then proceeded to tell us “the tube is corroded so we need to get tools to unlatch it”. They then left with our new washer sitting there in the laundry room with the water tubes attached to the pipe but free out on the floor so when we went to turn the water back on, the laundry room flooded. So basically we payed nearly a thousand dollars to get no running water and essentially no washing machine! Oh and reaching out to get someone to fix it? We’ve been calling all day to only be sitting listening to elevator music for no one to answer. And did the worker come back to officially install the washer? Nope! Not even a “oh we will come back tomorrow or Monday”. Just a basically call us to schedule another guy to go do it which could be in a week or two. Can’t wait to not shower for the next 2 weeks!

07.2022

mckenna

My family and I frequently visit this store whenever we are in need of new appliances, flooring, and basically every home item imaginable. We do this due to it being a pet friendly establishment and because of the nice employees. Although the products may be great, I suggest you spend the extra bucks for another company to install your new appliances and flooring. When we bought a new dish washer all seemed fine until under the sink where it was attached to completely flooded the next day and whenever you pull out the drawers to the dish washer the whole dish washer comes out with it! Oh and don’t worry it’s not just that one bad apple! Next we decided to get new flooring because we had very old ceramic tile. The flooring? Beautiful! My walls? Completely scratched up with black streaks from the moving of furniture! Oh and how could I forget about the actual dents in the walls. Now you’d think we would’ve learned by now hey let’s not let them install things, but no. We desperately needed a new washing machine because the panel in the old one was completely fried. So we ordered a new one as soon as we could. Again, nothing wrong with the washer itself, I bet it’s a fantastic washer! I would know if they could even set it up properly to start with. When they came to install it, they took the old one out then put the new one in… then proceeded to tell us “the tube is corroded so we need to get tools to unlatch it”. They then left with our new washer sitting there in the laundry room with the water tubes attached to the pipe but free out on the floor so when we went to turn the water back on, the laundry room flooded. So basically we payed nearly a thousand dollars to get no running water and essentially no washing machine! Oh and reaching out to get someone to fix it? We’ve been calling all day to only be sitting listening to elevator music for no one to answer. And did the worker come back to officially install the washer? Nope! Not even a “oh we will come back tomorrow or Monday”. Just a basically call us to schedule another guy to go do it which could be in a week or two. Can’t wait to not shower for the next 2 weeks!

07.2022

mckenna

My family and I frequently visit this store whenever we are in need of new appliances, flooring, and basically every home item imaginable. We do this due to it being a pet friendly establishment and because of the nice employees. Although the products may be great, I suggest you spend the extra bucks for another company to install your new appliances and flooring. When we bought a new dish washer all seemed fine until under the sink where it was attached to completely flooded the next day and whenever you pull out the drawers to the dish washer the whole dish washer comes out with it! Oh and don’t worry it’s not just that one bad apple! Next we decided to get new flooring because we had very old ceramic tile. The flooring? Beautiful! My walls? Completely scratched up with black streaks from the moving of furniture! Oh and how could I forget about the actual dents in the walls. Now you’d think we would’ve learned by now hey let’s not let them install things, but no. We desperately needed a new washing machine because the panel in the old one was completely fried. So we ordered a new one as soon as we could. Again, nothing wrong with the washer itself, I bet it’s a fantastic washer! I would know if they could even set it up properly to start with. When they came to install it, they took the old one out then put the new one in… then proceeded to tell us “the tube is corroded so we need to get tools to unlatch it”. They then left with our new washer sitting there in the laundry room with the water tubes attached to the pipe but free out on the floor so when we went to turn the water back on, the laundry room flooded. So basically we payed nearly a thousand dollars to get no running water and essentially no washing machine! Oh and reaching out to get someone to fix it? We’ve been calling all day to only be sitting listening to elevator music for no one to answer. And did the worker come back to officially install the washer? Nope! Not even a “oh we will come back tomorrow or Monday”. Just a basically call us to schedule another guy to go do it which could be in a week or two. Can’t wait to not shower for the next 2 weeks!

07.2022

D

Just wanted to give a huge thank you to Bob D. In Patio furniture and Tia in Customer Service. Bob helped us pick a very beautiful Patio Umbrella, he was very helpful and knowledgeable. Tia in Customer Service is so patient and incredibly helpful. Lowes system crashed when we tried to use a gift card and she very throughly and patiently helped us with our purchase. It involved her calling 2 different customer service departments and IT to complete the purchase but she handled the situation masterfully. Outstanding Employees

06.2022

Hope

They are always so nice, helpful and understanding. Also compassionate, there was an injured pigeon in there today. The worker got a crate and put him in it. He put some water and food in there with him, then set it out in the garden area away from people so he could chill. Idk i thought that was pretty cool.

06.2022

D

Just wanted to give a huge thank you to Bob D. In Patio furniture and Tia in Customer Service. Bob helped us pick a very beautiful Patio Umbrella, he was very helpful and knowledgeable. Tia in Customer Service is so patient and incredibly helpful. Lowes system crashed when we tried to use a gift card and she very throughly and patiently helped us with our purchase. It involved her calling 2 different customer service departments and IT to complete the purchase but she handled the situation masterfully. Outstanding Employees

06.2022

Hope

They are always so nice, helpful and understanding. Also compassionate, there was an injured pigeon in there today. The worker got a crate and put him in it. He put some water and food in there with him, then set it out in the garden area away from people so he could chill. Idk i thought that was pretty cool.

06.2022

D

Just wanted to give a huge thank you to Bob D. In Patio furniture and Tia in Customer Service. Bob helped us pick a very beautiful Patio Umbrella, he was very helpful and knowledgeable. Tia in Customer Service is so patient and incredibly helpful. Lowes system crashed when we tried to use a gift card and she very throughly and patiently helped us with our purchase. It involved her calling 2 different customer service departments and IT to complete the purchase but she handled the situation masterfully. Outstanding Employees

06.2022

D

Just wanted to give a huge thank you to Bob D. In Patio furniture and Tia in Customer Service. Bob helped us pick a very beautiful Patio Umbrella, he was very helpful and knowledgeable. Tia in Customer Service is so patient and incredibly helpful. Lowes system crashed when we tried to use a gift card and she very throughly and patiently helped us with our purchase. It involved her calling 2 different customer service departments and IT to complete the purchase but she handled the situation masterfully. Outstanding Employees

06.2022

D

Just wanted to give a huge thank you to Bob D. In Patio furniture and Tia in Customer Service. Bob helped us pick a very beautiful Patio Umbrella, he was very helpful and knowledgeable. Tia in Customer Service is so patient and incredibly helpful. Lowes system crashed when we tried to use a gift card and she very throughly and patiently helped us with our purchase. It involved her calling 2 different customer service departments and IT to complete the purchase but she handled the situation masterfully. Outstanding Employees

06.2022

Hope

They are always so nice, helpful and understanding. Also compassionate, there was an injured pigeon in there today. The worker got a crate and put him in it. He put some water and food in there with him, then set it out in the garden area away from people so he could chill. Idk i thought that was pretty cool.

06.2022

Hope

They are always so nice, helpful and understanding. Also compassionate, there was an injured pigeon in there today. The worker got a crate and put him in it. He put some water and food in there with him, then set it out in the garden area away from people so he could chill. Idk i thought that was pretty cool.

06.2022

Hope

They are always so nice, helpful and understanding. Also compassionate, there was an injured pigeon in there today. The worker got a crate and put him in it. He put some water and food in there with him, then set it out in the garden area away from people so he could chill. Idk i thought that was pretty cool.

06.2022