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Village Bank (Chester) in Chester (4221 W Hundred Rd, VA 23831)
About:
At Village Bank, we believe you are a neighbor, not a number, and that dedication to serve shows in everything we do. From the uniquely personal attention we give every individual and business to the time we spend volunteering in our community, Village Bank is far more than just another bank. It is a place where the power of friendship, community, and people working together toward a common goal is alive and prospering. Member FDIC and Equal Housing Lender.
Village Bank (Chester) is located in Chester (Virginia state) on the street of 4221 W Hundred Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1804-748-2400. You can get more information from their website: https://www.villagebank.com/. The coordinates that you can use in navigation applications to get to find Village Bank (Chester) quickly are 37.356203, -77.445480. Scroll down to find out opening hours, reviews and other important information about Village Bank (Chester).
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
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elizabeth
Village Bank / Chester location was recommended to me by a friend. I absolutely love them. Professional and friendly. Betty has been so pleasant and wonderful over the years, as well as other staff. I highly recommend them for your personal and business needs.
11.2021Sigitas
first-I worked there as a floater teller few years ago.That was the best branch to work at,friendliness,kindness,help,knowledge.I am not working at the bank anymore but very often contact Betty Pope for help or advise as a customer.Because I always feel comfortable and important.and because my issues are always resolved.I am never a number! P.S.I am Halina.My e-mail has my husband's name.But we both are happy customers there
11.2021Deborah
In the eleven years I have been a Village Bank customer, I have always been helped promptly and in a friendly manner. I mainly use the Chester branch and love the wonderful service!
11.2020J
Joe Lewis is very attentive to customer satisfaction. Thanks Joe
11.2019Lori
Chester is the best location and the staff is amazing ! They always welcome you with a smile and knows you by name. Thank you Chester Village Bank!!!!
11.2018Tracy
Best location ever!!!! People are nice and always knows my name when I come in.
11.2018jamey
Love the 8:00am 6:00pm hrs great for a working man
11.2016S.
I opened up a checking account with Village Bank. The reason for doing so was because it's the closet bank where I can deposit my money. And because Village Bank is locally owned and operated, I was hoping to support the local economy by trying to deal with local businesses instead of larger national banks such as Wells Fargo, etc. However, in just two short months of being a customer I realized was a big mistake. One day I went into the Village Bank--Chester branch (on Hundred Road) with a payroll check in my hand getting ready to deposit it into my checking account. This whole process should take less than a minute. When I walked in, there was no other customer. There was one teller standing at the counter with a thick Hindhi accent talking on the phone to who I would assume to be a customer. She saw me, but made no acknowledgement of my presence as she continued to talk on the phone. Moments later the branch manager Ms. Vivian Kelly walked out from the vault, greeted me and said "She'll be right with you..." and proceeded to walked behind the counter to serve a customer at the drive through. The Hindhi-accent teller continued to talk on the phone without acknowledging my presence. I stood behind the table and waited patiently with my check in my hand openly to be noticed. I am no stranger to the art of customer service, both from the giving end as well as the receiving end, and know that custom always dictates that the customers who comes into the building first has priority over those who comes afterwards, and especially over those who choose to phone in. After waiting for more than 5 minutes, a gentleman walked into the building with the same purpose as myself... to deposit his check. He cut right in front of me. And this whole time Ms. Kelly was observing this. The Hindhi-accent teller finished her conversation on the phone. Ms. Kelly asked me from behind the teller whether have I been helped or not, which I replied "No." I was totally expecting one of the ladies to say to the gentleman who cut in front of me something along the lines of... ~ Excuse me sir, but let me get HIM taken care of first really quick, since he's been waiting... ~ But to my surprise, she went ahead and served that gentleman first... knowing full well and aware that I've been waiting there for almost 10 minutes. Never I have been so insulted by a customer service establishment--of any type--to such degree in my life.
11.2015