auto body shop
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Caliber Collision in Issaquah (290 E Sunset Way, WA 98027)
About:
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our teammates are committed to providing 100% customer service and satisfaction. So, when you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Caliber Collision is located in Issaquah (Washington state) on the street of 290 E Sunset Way. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1425-392-6561. You can get more information from their website: https://www.caliber.com/find-a-location/issaquah-sunset. The coordinates that you can use in navigation applications to get to find Caliber Collision quickly are 47.530225, -122.031487. Scroll down to find out opening hours, reviews and other important information about Caliber Collision.
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Available amenities
Planning
- Appointments recommended
Amenities
- Toilets
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
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Amy
Caliber Collision on Sunset Way in Issaquah did an outstanding job on my vehicle. They kept me updated via text and phone calls along the way. They finished early and I can't say enough positive things about this shop. They did good. : > Services: Painting, Body & Trim
10.2022Alex
Everyone was friendly, work was completed fast and spectacularly. Couldn't have had a better experience Service: Body & Trim
07.2022Cherry
Caliber Collision did body work on my vehicle. Top notch in service, cost and the staff were a joy to work with. I would highly recommend this shop to family and friends. Michael P Services: Painting, Body & Trim
05.2022Shannon
Friendly staff, received updates of car's progress, and repair was completed quicker than expected. The finished repair looked flawless. Services: Painting, Body & Trim
04.2022AJ
Excellent svc. Honest and reliable. Kept us updated on what they are doing with the car. Car was fixed earlier than expected. They did a great job on fixing the car. Can't tell that it was even damaged. They washed and vacuumed the car before returning to us. They also worked directly with insurance.Glen is super professional to work with. 10 out of 10. Will definitely recommend! Services: Painting, Body & Trim
11.2021David
They were awesome. Communicated when my car would be ready several times. Took care of all insurance paperwork. Price was great and quality of bodywork was spectacular. I have recommended them to several friends/family already. Service: Body & Trim
11.2021George
Gary who initially did the bidding was more than accommodating, as I just showed up 3minutes before closing, and did not tell me to comeback tomorrow. Glenn was just great as he kept me informed as to how my car was progressing and when it should be done. Both Gary and Glen went the extra mile. Great experience with Caliber . I would recommend them to anyone who wants good service and kept informed George L Services: Painting, Body & Trim
11.2021Emily
Great work and communication. They updated me with every step in the process (estimates, ordering parts, and body work) They even cleaned the inside of my car for feee. This is the second time I’ve used their services. Both were great experiences.
11.2021Sharon
My car was damaged by a hit and run incident. This shop did an outstanding job on the body work and painting, you cannot tell it was ever damaged. The work was completed on time, they communicated status updates regularly and the customer service by everyone I dealt with was excellent. The best experience I have ever had with an auto repair shop, I highly recommend this business. Services: Painting, Body & Trim
11.2021John
This review is protected from being removed under the "Consumer Review Fairness Act" as well as the "Consumer Review Freedom Act" please do not break the law anymore by removing my legal right to the following statements. This review is to warn and let everyone ..know about such terrible experience I went through with auto shop. I brought my brand new car in his shop on August 16th, 2017 (wednesday) to get my roof wrapped & my windows tinted. He gave me the total price & I agreed. I was scheduled to pick up my car on August 18th (friday). I got there at 11:30 am but car wasn’t ready and while waiting, (the owner) mentioned that there were lines of bumps under the roof wrap and confirmed that it was a "MANUFACTURER PAINT DEFECT" and not a debris and told me I had to bring it to Subaru. I paid him off & took my car the same day to Subaru. 2 representatives and one of them is a 3M certified worker in the Subaru service department inspected my car and noticed deep scratches on both sides by the front side mirrors, a dent on the roof & folded headliners. He said they want the wrap taken off so they can inspect the “paint defect” so I called Jess immediately and he told me to come in Monday morning so we can figure it out. August 21st, 2017 (Monday) I brought my car in and spoke to owner (at that time he was already talking to the Subaru service reps) and he told his staff to bring my car inside their garage. Then 20 minutes later, he came out telling me it’ll take awhile to get the adhesive out and that it might just be a clear coat that caused the line bump on the wrap and told me to just come back later. At that time, I was thinking that they already got everything taken care off. When I came back to pick up my car, he wasn’t there so his staff gave me my keys. The wrap was off at that point and I saw more damage by the antenna (pointy bump probably caused by a tool that poked the roof while taking the antenna off). I called owner right away & he denied all of it and started sounding aggressive over the phone. I took the car back to Subaru and they said they don’t see any paint defect at all. (NOTE: but all the scratches, dents & folded headliners still there) Subaru confirmed it wasn't paint defect & that it's definitely caused by such poor application on the wrap & window tints. IT WAS NOT A MANUFACTURER DEFECT and if it was it would be fully covered by the brand new car warranty. I then called the owner & told him about what Subaru had told me and he still denied it. He then tells me that I scratched my OWN car to get money off of him & his business. He started threatening me saying he has his own lawyer & that he is a very "powerful" person. I went back Monday afternoon to Extreme after I took it to Subaru to resolve the issue and show them all the dents & damages. owner and 3 of his staff are there. owner told me I had no right to record or videotape anything going on inside his office. He told me he had high connections and lawyers to deal with people like me (with high tone of voice). I felt threatened being there. P.S. one of his staff named Chris had mentioned that he did see the dent before I left the shop and I mentioned that to owner and all he said that it didn't matter what his staff saw or said. I have been stressing out about all the damage & stress this has caused me. It's a brand new car and according to Owner "I scratched & dented my OWN car" just to get money off of him and ruin his business. Why would I go through such big hassle like that when I make enough money? All I wanted was to get all the damage fixed but owner didn't want to resolve the issue. I really feel harassed and threatened. I had to lower my pride while talking to him because I was honestly getting scared but after I had a conversation with one of the previous victims, I had the courage to post this honest review. CHECK YELP FOR MY FULL REVIEW. GOOGLE REVIEW LIMITS LONG REVIEWS PLEASE DO NOT DELETE THIS REVIEW. I HAVE THE LEGAL RIGHT FOR THIS REVIEW.
11.2017