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Cricket Wireless Authorized Retailer in New Martinsville (144 Energy Road, WV-2, WV 26155)
About:
Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.
Cricket Wireless Authorized Retailer is located in New Martinsville (West Virginia state) on the street of 144 Energy Road, WV-2. If you want to ask about something we recommend contacting this place by phone. The Phone number is +13044558720. You can get more information from their website: https://www.cricketwireless.com/stores/ll/US/WV/New-Martinsville/144-N-State-Route-2. The coordinates that you can use in navigation applications to get to find Cricket Wireless Authorized Retailer quickly are 39.664406, -80.859478. Scroll down to find out opening hours, reviews and other important information about Cricket Wireless Authorized Retailer.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Deana
Amazing service always so help for with any questions or problems I may have with my phone
08.2022Deana
Amazing service always so help for with any questions or problems I may have with my phone
08.2022Deana
Amazing service always so help for with any questions or problems I may have with my phone
08.2022Deana
Amazing service always so help for with any questions or problems I may have with my phone
08.2022Deana
Amazing service always so help for with any questions or problems I may have with my phone
08.2022Just
Cricket's Cell Service is great! That being said the folks in New Martinsville, WV as well as Asurion (Insurance Company) don't know what they are doing and have caused a 5 day, $560 issue (+ our monthly plan renewed which has Auto Pay btw) by putting 2 names (and Misspelled my wife's name, Jamie) on the account making it impossible to resolve this issue. Thankfully I work in an area approximately 1½ hours away (in Bridgeport, WV). At that location they have a Manager (Codie) as well as an Employee (Brent, I believe was his name) who have been over the top helpful (even when at home on his day off, and a 2nd time when the Manager had left the store approximately 10 minutes before I arrived And Come Back To Help)! They found that when we sent in an insurance claim with Asurion, then received a new phone that was Blacklisted, they reported it Lost/Stolen, then shut the cell service off to the phone. When we stopped in the New Martinsville store we were instructed to call the insurance company to resolve the issue (which we had tried once but didn't think we were doing it correctly) and refused to help with the matter....because their store phones were out. After 2 more Days of trying to get the phone working, we asked the Bridgeport, WV store for help (on Day 3). ***We were in Terrible Moods! We were not nice, and ready to shut down Both of our phones and switch companies!*** They were Still Very Polite, Professional and Helpful! They asked us to allow them until the next day to get the issue resolved with Asurion. Day 4 the insurance company had not contacted them and were abesutely no help when they called them for answers. So we Bite The Bullet just to make the issue go away and spent $560 on a New phone with New Sim Card and New IMEP # as well as removed the Insurance from both of our phones. This eliminated the Insurance Company completely. Everything worked great up until we went to bed but the next morning THE NEW PHONE WAS NOW PUT INTO LOST/STOLEN Mode As Well! Day 5 we are here again! The Manager come back to the store after just ending his shift 10 mins prior to me showing up. He contacted the Insurance Company (who should have had abesutely no involvement in my new phone due to me removing them from my plan the day before). Codie spent more than an hour speaking with Asurion, his District Manager, and Tech Support to resolve the Issue for us! The Manager and his Staff are the only reason we still have our account with Cricket! The went above and beyond to help us and I abesutely can not Thank Them Enough! I also can't Apologize Enough for our Attitudes when beginning this process! More Business Need A Staff Like This One...& The World Needs Less Attitudes Like I Had With Time! I Highly Recommend The Folks At Cricket Wireless Bridgeport, WV in the Meadowbrook Mall!
05.2022Just
Cricket's Cell Service is great! That being said the folks in New Martinsville, WV as well as Asurion (Insurance Company) don't know what they are doing and have caused a 5 day, $560 issue (+ our monthly plan renewed which has Auto Pay btw) by putting 2 names (and Misspelled my wife's name, Jamie) on the account making it impossible to resolve this issue. Thankfully I work in an area approximately 1½ hours away (in Bridgeport, WV). At that location they have a Manager (Codie) as well as an Employee (Brent, I believe was his name) who have been over the top helpful (even when at home on his day off, and a 2nd time when the Manager had left the store approximately 10 minutes before I arrived And Come Back To Help)! They found that when we sent in an insurance claim with Asurion, then received a new phone that was Blacklisted, they reported it Lost/Stolen, then shut the cell service off to the phone. When we stopped in the New Martinsville store we were instructed to call the insurance company to resolve the issue (which we had tried once but didn't think we were doing it correctly) and refused to help with the matter....because their store phones were out. After 2 more Days of trying to get the phone working, we asked the Bridgeport, WV store for help (on Day 3). ***We were in Terrible Moods! We were not nice, and ready to shut down Both of our phones and switch companies!*** They were Still Very Polite, Professional and Helpful! They asked us to allow them until the next day to get the issue resolved with Asurion. Day 4 the insurance company had not contacted them and were abesutely no help when they called them for answers. So we Bite The Bullet just to make the issue go away and spent $560 on a New phone with New Sim Card and New IMEP # as well as removed the Insurance from both of our phones. This eliminated the Insurance Company completely. Everything worked great up until we went to bed but the next morning THE NEW PHONE WAS NOW PUT INTO LOST/STOLEN Mode As Well! Day 5 we are here again! The Manager come back to the store after just ending his shift 10 mins prior to me showing up. He contacted the Insurance Company (who should have had abesutely no involvement in my new phone due to me removing them from my plan the day before). Codie spent more than an hour speaking with Asurion, his District Manager, and Tech Support to resolve the Issue for us! The Manager and his Staff are the only reason we still have our account with Cricket! The went above and beyond to help us and I abesutely can not Thank Them Enough! I also can't Apologize Enough for our Attitudes when beginning this process! More Business Need A Staff Like This One...& The World Needs Less Attitudes Like I Had With Time! I Highly Recommend The Folks At Cricket Wireless Bridgeport, WV in the Meadowbrook Mall!
05.2022Just
Cricket's Cell Service is great! That being said the folks in New Martinsville, WV as well as Asurion (Insurance Company) don't know what they are doing and have caused a 5 day, $560 issue (+ our monthly plan renewed which has Auto Pay btw) by putting 2 names (and Misspelled my wife's name, Jamie) on the account making it impossible to resolve this issue. Thankfully I work in an area approximately 1½ hours away (in Bridgeport, WV). At that location they have a Manager (Codie) as well as an Employee (Brent, I believe was his name) who have been over the top helpful (even when at home on his day off, and a 2nd time when the Manager had left the store approximately 10 minutes before I arrived And Come Back To Help)! They found that when we sent in an insurance claim with Asurion, then received a new phone that was Blacklisted, they reported it Lost/Stolen, then shut the cell service off to the phone. When we stopped in the New Martinsville store we were instructed to call the insurance company to resolve the issue (which we had tried once but didn't think we were doing it correctly) and refused to help with the matter....because their store phones were out. After 2 more Days of trying to get the phone working, we asked the Bridgeport, WV store for help (on Day 3). ***We were in Terrible Moods! We were not nice, and ready to shut down Both of our phones and switch companies!*** They were Still Very Polite, Professional and Helpful! They asked us to allow them until the next day to get the issue resolved with Asurion. Day 4 the insurance company had not contacted them and were abesutely no help when they called them for answers. So we Bite The Bullet just to make the issue go away and spent $560 on a New phone with New Sim Card and New IMEP # as well as removed the Insurance from both of our phones. This eliminated the Insurance Company completely. Everything worked great up until we went to bed but the next morning THE NEW PHONE WAS NOW PUT INTO LOST/STOLEN Mode As Well! Day 5 we are here again! The Manager come back to the store after just ending his shift 10 mins prior to me showing up. He contacted the Insurance Company (who should have had abesutely no involvement in my new phone due to me removing them from my plan the day before). Codie spent more than an hour speaking with Asurion, his District Manager, and Tech Support to resolve the Issue for us! The Manager and his Staff are the only reason we still have our account with Cricket! The went above and beyond to help us and I abesutely can not Thank Them Enough! I also can't Apologize Enough for our Attitudes when beginning this process! More Business Need A Staff Like This One...& The World Needs Less Attitudes Like I Had With Time! I Highly Recommend The Folks At Cricket Wireless Bridgeport, WV in the Meadowbrook Mall!
05.2022Just
Cricket's Cell Service is great! That being said the folks in New Martinsville, WV as well as Asurion (Insurance Company) don't know what they are doing and have caused a 5 day, $560 issue (+ our monthly plan renewed which has Auto Pay btw) by putting 2 names (and Misspelled my wife's name, Jamie) on the account making it impossible to resolve this issue. Thankfully I work in an area approximately 1½ hours away (in Bridgeport, WV). At that location they have a Manager (Codie) as well as an Employee (Brent, I believe was his name) who have been over the top helpful (even when at home on his day off, and a 2nd time when the Manager had left the store approximately 10 minutes before I arrived And Come Back To Help)! They found that when we sent in an insurance claim with Asurion, then received a new phone that was Blacklisted, they reported it Lost/Stolen, then shut the cell service off to the phone. When we stopped in the New Martinsville store we were instructed to call the insurance company to resolve the issue (which we had tried once but didn't think we were doing it correctly) and refused to help with the matter....because their store phones were out. After 2 more Days of trying to get the phone working, we asked the Bridgeport, WV store for help (on Day 3). ***We were in Terrible Moods! We were not nice, and ready to shut down Both of our phones and switch companies!*** They were Still Very Polite, Professional and Helpful! They asked us to allow them until the next day to get the issue resolved with Asurion. Day 4 the insurance company had not contacted them and were abesutely no help when they called them for answers. So we Bite The Bullet just to make the issue go away and spent $560 on a New phone with New Sim Card and New IMEP # as well as removed the Insurance from both of our phones. This eliminated the Insurance Company completely. Everything worked great up until we went to bed but the next morning THE NEW PHONE WAS NOW PUT INTO LOST/STOLEN Mode As Well! Day 5 we are here again! The Manager come back to the store after just ending his shift 10 mins prior to me showing up. He contacted the Insurance Company (who should have had abesutely no involvement in my new phone due to me removing them from my plan the day before). Codie spent more than an hour speaking with Asurion, his District Manager, and Tech Support to resolve the Issue for us! The Manager and his Staff are the only reason we still have our account with Cricket! The went above and beyond to help us and I abesutely can not Thank Them Enough! I also can't Apologize Enough for our Attitudes when beginning this process! More Business Need A Staff Like This One...& The World Needs Less Attitudes Like I Had With Time! I Highly Recommend The Folks At Cricket Wireless Bridgeport, WV in the Meadowbrook Mall!
05.2022Just
Cricket's Cell Service is great! That being said the folks in New Martinsville, WV as well as Asurion (Insurance Company) don't know what they are doing and have caused a 5 day, $560 issue (+ our monthly plan renewed which has Auto Pay btw) by putting 2 names (and Misspelled my wife's name, Jamie) on the account making it impossible to resolve this issue. Thankfully I work in an area approximately 1½ hours away (in Bridgeport, WV). At that location they have a Manager (Codie) as well as an Employee (Brent, I believe was his name) who have been over the top helpful (even when at home on his day off, and a 2nd time when the Manager had left the store approximately 10 minutes before I arrived And Come Back To Help)! They found that when we sent in an insurance claim with Asurion, then received a new phone that was Blacklisted, they reported it Lost/Stolen, then shut the cell service off to the phone. When we stopped in the New Martinsville store we were instructed to call the insurance company to resolve the issue (which we had tried once but didn't think we were doing it correctly) and refused to help with the matter....because their store phones were out. After 2 more Days of trying to get the phone working, we asked the Bridgeport, WV store for help (on Day 3). ***We were in Terrible Moods! We were not nice, and ready to shut down Both of our phones and switch companies!*** They were Still Very Polite, Professional and Helpful! They asked us to allow them until the next day to get the issue resolved with Asurion. Day 4 the insurance company had not contacted them and were abesutely no help when they called them for answers. So we Bite The Bullet just to make the issue go away and spent $560 on a New phone with New Sim Card and New IMEP # as well as removed the Insurance from both of our phones. This eliminated the Insurance Company completely. Everything worked great up until we went to bed but the next morning THE NEW PHONE WAS NOW PUT INTO LOST/STOLEN Mode As Well! Day 5 we are here again! The Manager come back to the store after just ending his shift 10 mins prior to me showing up. He contacted the Insurance Company (who should have had abesutely no involvement in my new phone due to me removing them from my plan the day before). Codie spent more than an hour speaking with Asurion, his District Manager, and Tech Support to resolve the Issue for us! The Manager and his Staff are the only reason we still have our account with Cricket! The went above and beyond to help us and I abesutely can not Thank Them Enough! I also can't Apologize Enough for our Attitudes when beginning this process! More Business Need A Staff Like This One...& The World Needs Less Attitudes Like I Had With Time! I Highly Recommend The Folks At Cricket Wireless Bridgeport, WV in the Meadowbrook Mall!
05.2022Michelle
This store has one of the nicest employees, his name is Jason 😊 he has helped me both times I've been in
09.2021Michelle
This store has one of the nicest employees, his name is Jason 😊 he has helped me both times I've been in
09.2021Michelle
This store has one of the nicest employees, his name is Jason 😊 he has helped me both times I've been in
09.2021Michelle
This store has one of the nicest employees, his name is Jason 😊 he has helped me both times I've been in
09.2021Michelle
This store has one of the nicest employees, his name is Jason 😊 he has helped me both times I've been in
09.2021larry
I have been happy with cricket since I switched from Verizon 2 years ago. Decent speed, larger cell coverage especially farther away from rt 2 and the folks at the store have been helpful.
08.2021larry
I have been happy with cricket since I switched from Verizon 2 years ago. Decent speed, larger cell coverage especially farther away from rt 2 and the folks at the store have been helpful.
08.2021larry
I have been happy with cricket since I switched from Verizon 2 years ago. Decent speed, larger cell coverage especially farther away from rt 2 and the folks at the store have been helpful.
08.2021larry
I have been happy with cricket since I switched from Verizon 2 years ago. Decent speed, larger cell coverage especially farther away from rt 2 and the folks at the store have been helpful.
08.2021Mary
Great staff. Great deals !!
08.2021larry
I have been happy with cricket since I switched from Verizon 2 years ago. Decent speed, larger cell coverage especially farther away from rt 2 and the folks at the store have been helpful.
08.2021Mary
Great staff. Great deals !!
08.2021Mary
Great staff. Great deals !!
08.2021Mary
Great staff. Great deals !!
08.2021Mary
Great staff. Great deals !!
08.2021Linda
The crew at the new Martinsville location was very courtious and very knowlegeable. Geunie care and concern for there customers is very rare and hard to find these days . Thanks you woman for being helpful and understanding
08.2019Linda
The crew at the new Martinsville location was very courtious and very knowlegeable. Geunie care and concern for there customers is very rare and hard to find these days . Thanks you woman for being helpful and understanding
08.2019Michelle
I dont like cricket phones or their service , I've never owned one and never will. I know someone that did and they threw it at a brick wall cause service was that bad.
08.2019Linda
The crew at the new Martinsville location was very courtious and very knowlegeable. Geunie care and concern for there customers is very rare and hard to find these days . Thanks you woman for being helpful and understanding
08.2019Minnie
Love the service. Sometimes have issues with the app but other then that they are great.
08.2019Linda
The crew at the new Martinsville location was very courtious and very knowlegeable. Geunie care and concern for there customers is very rare and hard to find these days . Thanks you woman for being helpful and understanding
08.2019Michelle
I dont like cricket phones or their service , I've never owned one and never will. I know someone that did and they threw it at a brick wall cause service was that bad.
08.2019Jacob
Since the first of the year when I switched, they have been great.
08.2019Linda
The crew at the new Martinsville location was very courtious and very knowlegeable. Geunie care and concern for there customers is very rare and hard to find these days . Thanks you woman for being helpful and understanding
08.2019Michelle
I dont like cricket phones or their service , I've never owned one and never will. I know someone that did and they threw it at a brick wall cause service was that bad.
08.2019Minnie
Love the service. Sometimes have issues with the app but other then that they are great.
08.2019Michelle
I dont like cricket phones or their service , I've never owned one and never will. I know someone that did and they threw it at a brick wall cause service was that bad.
08.2019Minnie
Love the service. Sometimes have issues with the app but other then that they are great.
08.2019Jacob
Since the first of the year when I switched, they have been great.
08.2019Michelle
I dont like cricket phones or their service , I've never owned one and never will. I know someone that did and they threw it at a brick wall cause service was that bad.
08.2019Minnie
Love the service. Sometimes have issues with the app but other then that they are great.
08.2019Jacob
Since the first of the year when I switched, they have been great.
08.2019Minnie
Love the service. Sometimes have issues with the app but other then that they are great.
08.2019Jacob
Since the first of the year when I switched, they have been great.
08.2019Jacob
Since the first of the year when I switched, they have been great.
08.2019Timothy
Absolute best cellular phone plans around! Unlimited Talk, Text, and Data for $55! No credit checks, contracts, or deposits! All the newest state of the art phones, and an excellent customer service team! 5 stars for sure!
08.2017Timothy
Absolute best cellular phone plans around! Unlimited Talk, Text, and Data for $55! No credit checks, contracts, or deposits! All the newest state of the art phones, and an excellent customer service team! 5 stars for sure!
08.2017Timothy
Absolute best cellular phone plans around! Unlimited Talk, Text, and Data for $55! No credit checks, contracts, or deposits! All the newest state of the art phones, and an excellent customer service team! 5 stars for sure!
08.2017Timothy
Absolute best cellular phone plans around! Unlimited Talk, Text, and Data for $55! No credit checks, contracts, or deposits! All the newest state of the art phones, and an excellent customer service team! 5 stars for sure!
08.2017Timothy
Absolute best cellular phone plans around! Unlimited Talk, Text, and Data for $55! No credit checks, contracts, or deposits! All the newest state of the art phones, and an excellent customer service team! 5 stars for sure!
08.2017