cell phone store
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T-Mobile in Hueytown (3029 Allison-Bonnett Memorial Dr Suite 110, AL 35023)
About:
Wireless provider offering cell phones, data plans, Internet devices & accessories.
T-Mobile is located in Hueytown (Alabama state) on the street of 3029 Allison-Bonnett Memorial Dr Suite 110. If you want to ask about something we recommend contacting this place by phone. The Phone number is +12054913595. You can get more information from their website: https://www.t-mobile.com/stores/bd/t-mobile-hueytown-al-35023-806d?utm_source=google&utm_medium=lastmile&utm_campaign=806D. The coordinates that you can use in navigation applications to get to find T-Mobile quickly are 33.450574, -86.979451. Scroll down to find out opening hours, reviews and other important information about T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Summer
Mali was so nice with taking care of the product I came in for. Everything turned out perfect. I wanna thank her so much. She deserves the five stars.
07.2022charlie
Added 4 lines over the phone. The actual store manager gave me grief because we robbed his employee of the commission. Then tried to charge a $50 per phone activation fee. When asked about it, he said "well maybe next time you'll come in the store".
02.2022Charlotte
My experience in t.mobile yesterday was horrible!!! Don’t get me wrong I love the 3 young ladies their customer service is always excellent! But on this particular visit it was an older dark skinned woman working in the store whom had her hair all tied up (Not a good look) no uniform on & she had a friend in and they were very loud & cursing!!! The manager walked by a few times & not one time did he ask for them to keep it down or to watch their mouths. I was very disappointed & thats unusual for me.
01.2022david
Acted like it was complicated or a hassle to start a new phone service (wanted me to do all the work)... I ended up going across the street to spectrum and they were much more friendly and affordable. The lady asked for my phone and did all the work for me
01.2022Keke
On yesterday While visiting the store the young light skin lady was transferring my information from one phone to another and one of the Employees there was Cursing and having very inappropriate and non work related conversations with another customer . The Young lady that was assisting me informed me that she was a lady from Corporate and she apologized for the disturbance . I hope someone reaches out to me soon because that’s not a way to run a business
01.2022Daphne
This location has the worst customer service. The manager in there on 09/14/2021 likes to talk over you and wants to belittle people. She doesn't even listen I had the contact customer service while in there and he heard her and she even was talking to him smart and he apologized for her actions.
09.2021Brandi
I went in today for the fourth time in a little over 6 months. Every other time we've left without transferring service bc not one person there knew much of anything about pricing, promotions, switching phones, etc. And they didn't even know who to call to ask. They said there wasn't really anyone they could call. I'm not sure why they were there besides ornamental decorations for the store and to accept bill payments. Well, today we HAD to switch our service and between Deja, Stepfan and the manager(I regrettably didn't get her name) they knew the answer to every question and explained it to me well! I'm really actually glad I went in today bc I think it would have probably been messed up had I done it any other time. They were able to handle multiple customers with ease and were very adept and efficient. They also made sure to greet everyone no matter how many things they had going on at one time, and they were busy. They were awesome and I'm so grateful all 3 of them were there to take care of what I needed.
08.2021Kyle
The worst experience I have had at any retail store. The store manager was Not helpful, short and rude. I just activated 3 lines and paid for the activation and the sim cards over the phone. I go to the store and all I needed was the 3 sim cards i paid for. She refused to give me them without paying again for them. I handed her the phone with the manager of the T-mobile store I was working with and she refused to listen and resolve the situation still. I will not be giving them any business. If i were the owner I would be looking for new management.
08.2020Chris
After being a loyal sprint customer for 9 years and dealing with all their BS. I decided to go into this store just for info. Shari and Taylor were extremely helpful, polite and very friendly. I wasnt pressured into buying anything and i was well educated by both of them about everything tmobile had to offer, it felt more like visiting friends than it did anything else. An hour later, i was no longer a sprint customer. Thanks guys
08.2019richard
Went here to pay my bill on Wednesday. Spent about 30 mind in line waiting with no acknowledgement. Then another employee finally walks in. I hand her my payment and she asks if I want a receipt I tell her to Just send it to me. Big mistake. Nowmy phone is off and of course they'll swear I never came in. I'll never go to this store again and if problem isn't settled I'll diffinantly not use T-Mobile anymore. I don't have time to throw away my money
08.2019