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Wells Fargo Bank in Prattville (2783 Legends Pkwy, AL 36066)
About:
Wells Fargo Bank is located in Prattville (Alabama state) on the street of 2783 Legends Pkwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1334-285-1222. You can get more information from their website: https://www.wellsfargo.com/locator/bank/2783__LEGENDS__PKWY_PRATTVILLE_AL_36066/?utm_campaign=Local_Listings&utm_source=Google&group=Community_Bank&loc=AC11422. The coordinates that you can use in navigation applications to get to find Wells Fargo Bank quickly are 32.459162, -86.395052. Scroll down to find out opening hours, reviews and other important information about Wells Fargo Bank.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Asia
June 15th, 2022 approximately 3pm Terrible service from the teller in the window. There were no other cars and the woman was deeply irritated to have assisted me.
06.2022himanshu
Even I got the business account, every single time they are out of change . I’d rather prefer some other bank for business account but not this one.
05.2022Eric
This branch was very friendly, helpful, and knowledgeable. Sydney helped me set up a new account. He was respectful of my time and did not take more of my time than necessary.
02.2022Mary
same lady at the drive through eventide I go through gives me the hardest. I told my husband I wouldn't go back he went with me and sure enough same way as always. her name is Lisa we are now looking for a new back because Wells Fargo don't need our business and the company don't care about us.
11.2021Ross
ATM ate $100 from me, the teller told me to file a claim, which to me sounded like i wouldn't be seeing my money again, and I never got it back. Not the first time customer service has been a nightmare either, I know they wont care but definitely finding a new bank after 9 years
11.2021Luke
Terrible bank! Horrible customer service! Incredibly rude staff! I had all my money in this bank for years and made little to no interest in return. They also started charging me monthly fees for an IRA. I moved my money to a credit union and am now earning 4% interest. I transferred my ira to an online broker and pay no fees. Don't make the mistake I made! Avoid Wells Fargo, especially the Prattville branch, at all cost!
11.2021Ricky
I made an attempt to open a local bank account since my other accounts as a military member are mostly online. This bank told me that they couldn’t get me in to see a banker for 2 weeks so I waited. I tried contacting the banker twice via email to ask what I needed to bring in only to get no response. Upon arrival, she says that I need my marriage certificate to add my wife. I run home and return with 20 minutes remaining to her next appointment. She tells me to make another appointment a week later!? The manager doesn’t care when I explain to him. Worst bank I have ever encountered, it’s almost like they don’t want additional customers. Take your business to a bank that actually understands the words customer service.
11.2021Delmus
Seeing all the negative views, I thought I needed to share my experiences. I do not have an account as I use only credit unions, but I do submit deposits to my granddaughter's account. I have always experienced courteous interactions in person. Even reasonable short personal conversations have been within the scope of friendly interactions. This is a business and I expect there to be long lines at time or delays due to unforeseen circumstances, there have been. But all communication has been to the point and courteous. Thank You (However, I do take note of Wells Fargo practices which have drawn controversy and governmental finds. They do affect my opinions of WF management and corporate operations, but I do not interact at that level.) .... NOTE: Some people just can't ever be satisfied.
11.2021Jarrod
Terrible branch. Went in to make some simple updates to my account and was told “the banker is gone for the day” and they couldn’t help me. Plain and simple, they didn’t want to help because it was 30m to closing. Based on the reviews, you would think WF would take some action but I guess they like they’re low standards.
11.2021Teresa
Tried to cash a foreign currency check here, they didn't figure out that the exchange rate value didn't meet the min amount until after they wrote all over the back of the check. Now I can't cash it and am at a loss of just under $250 b/c "there's nothing they can do". Can't cash the check anywhere else b/c the check is ruined by all their writing on the back. Poor customer care.
11.2021