grocery store
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Fry's Food And Drug in Cave Creek (29455 N Cave Creek Rd, AZ 85331)
About:
Outpost of a grocery store chain with typical offerings like produce, meat & household supplies.
Fry's Food And Drug is located in Cave Creek (Arizona state) on the street of 29455 N Cave Creek Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +14805387130. You can get more information from their website: https://www.frysfood.com/stores/grocery/az/cave-creek/tatum-cave-creek/660/00474?cid=loc_66000474_gmb. The coordinates that you can use in navigation applications to get to find Fry's Food And Drug quickly are 33.752354, -111.990897. Scroll down to find out opening hours, reviews and other important information about Fry's Food And Drug.
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Available amenities
Payments
- Cheques
- Debit cards
- SNAP/EBT
Planning
- Quick visit
Amenities
- Public toilet
Offerings
- Organic products
- Passport photos
- Prepared foods
Recycling
- amenities.recycling.has_recycling_plastic_bags
Highlights
- Great produce
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Staff wear masks
- Staff get temperature checks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Fry's Food And Drug doesn't have any unavailable amenities.Categories
Tags
FAQ
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Kristie
Wish I would have read the poor reviews about this store before randomly swinging through this morning because they definitely ring true. I entered a check out line where a small group of employees were making small talk which a customer would expect as "ok innocent enough, this will break up when I get up to the checker." Well, no. They two women speaking, continued their chat across me. The checker did not make eye contact OR greet me. The bagger had the good manners to say hello and ask about my day. He also wished me a good day upon leaving. Professional courtesy aside, isn't this a basic skill for face to face customer service contact - to greet the customer? So here is the net result, if someone who normally doesn't, is taking the time to write this review, then there has been an impact and behavior will be affected. I don't care if the prices are potentially better, if the employees are nasty then the shopping experience is unpleasant. There will not be a weekly repeat of my business to this neighborhood grocery store, equaling lost revenue.
08.2022Kristie
Wish I would have read the poor reviews about this store before randomly swinging through this morning because they definitely ring true. I entered a check out line where a small group of employees were making small talk which a customer would expect as "ok innocent enough, this will break up when I get up to the checker." Well, no. They two women speaking, continued their chat across me. The checker did not make eye contact OR greet me. The bagger had the good manners to say hello and ask about my day. He also wished me a good day upon leaving. Professional courtesy aside, isn't this a basic skill for face to face customer service contact - to greet the customer? So here is the net result, if someone who normally doesn't, is taking the time to write this review, then there has been an impact and behavior will be affected. I don't care if the prices are potentially better, if the employees are nasty then the shopping experience is unpleasant. There will not be a weekly repeat of my business to this neighborhood grocery store, equaling lost revenue.
08.2022Kristie
Wish I would have read the poor reviews about this store before randomly swinging through this morning because they definitely ring true. I entered a check out line where a small group of employees were making small talk which a customer would expect as "ok innocent enough, this will break up when I get up to the checker." Well, no. They two women speaking, continued their chat across me. The checker did not make eye contact OR greet me. The bagger had the good manners to say hello and ask about my day. He also wished me a good day upon leaving. Professional courtesy aside, isn't this a basic skill for face to face customer service contact - to greet the customer? So here is the net result, if someone who normally doesn't, is taking the time to write this review, then there has been an impact and behavior will be affected. I don't care if the prices are potentially better, if the employees are nasty then the shopping experience is unpleasant. There will not be a weekly repeat of my business to this neighborhood grocery store, equaling lost revenue.
08.2022Alita
I always use self checkout at this store because I like doing it and I consider myself efficient, and rarely have problems, as I know how the software works. But today, Winston did not want to "deal with my attitude" when i politely yet firmly assured him I had bought the items on my coupons. I even offered to go to customer service if he didn't want to help me, but no. It was like he wanted me to purposefully receive the errors I knew would happen. There is a very specific paper coupon for shrimp that is not in the system but I've been told I'm buying the right product, as I get the coupon every sungle week, and use it every single week at self checkout.
05.2022Alita
I always use self checkout at this store because I like doing it and I consider myself efficient, and rarely have problems, as I know how the software works. But today, Winston did not want to "deal with my attitude" when i politely yet firmly assured him I had bought the items on my coupons. I even offered to go to customer service if he didn't want to help me, but no. It was like he wanted me to purposefully receive the errors I knew would happen. There is a very specific paper coupon for shrimp that is not in the system but I've been told I'm buying the right product, as I get the coupon every sungle week, and use it every single week at self checkout.
05.2022Alita
I always use self checkout at this store because I like doing it and I consider myself efficient, and rarely have problems, as I know how the software works. But today, Winston did not want to "deal with my attitude" when i politely yet firmly assured him I had bought the items on my coupons. I even offered to go to customer service if he didn't want to help me, but no. It was like he wanted me to purposefully receive the errors I knew would happen. There is a very specific paper coupon for shrimp that is not in the system but I've been told I'm buying the right product, as I get the coupon every sungle week, and use it every single week at self checkout.
05.2022D
Love this store. Had a wonderful checkout experience. Young lady helping with the bagging named Jennifer. Friendly, helpful and very conscientious! Elevated my day!
03.2022D
Love this store. Had a wonderful checkout experience. Young lady helping with the bagging named Jennifer. Friendly, helpful and very conscientious! Elevated my day!
03.2022D
Love this store. Had a wonderful checkout experience. Young lady helping with the bagging named Jennifer. Friendly, helpful and very conscientious! Elevated my day!
03.2022Jonathan
I go to this Frys because its convenient to where I live. But the evening staff needs to be more welcoming. Everytime I check out after purchasing my items. I feel this overwhelming unwelcoming energy. I'm not saying it's all staff. But their is a select few I can sense it from them. Body language and treating the guests. One night I came in 15 mins before closing right after work. One of the team members shouted to me saying "Hey! You have 10 mins left!" I understand the store closes soon. That was very rude and unprofessional. And to be honest dont appreciate that treatment. What happened to manners and politely letting your guests know the store is closing. Another moment occurred when I was checking out tonight. The cashier didn't greet me she also forgot to ask if I had my frys card. Which is almost automatic plugging in your alternative number to activate your card so u can get the discounts. But the cashiers demeanor made me forget to plug it in. She just told me the total. As I bagged my groceries. She grabbed the remaining of my groceries putting them into my personal bags. Then shoved them to me abruptly. I don't know if theyre having a bad day or something. But I think they can do a lot better. I don't know if they need extra training or they're not comfortable with interacting with the public. But something needs to be addressed please. One of the many reasons why I usually go through the self check out lane.
01.2022M.
well, Irma is just a delight, aint she? i mean that sarcastically. literally, not one single word spoken from her. very awkward. i could feel the judgment from her eyes.
01.2022Jonathan
I go to this Frys because its convenient to where I live. But the evening staff needs to be more welcoming. Everytime I check out after purchasing my items. I feel this overwhelming unwelcoming energy. I'm not saying it's all staff. But their is a select few I can sense it from them. Body language and treating the guests. One night I came in 15 mins before closing right after work. One of the team members shouted to me saying "Hey! You have 10 mins left!" I understand the store closes soon. That was very rude and unprofessional. And to be honest dont appreciate that treatment. What happened to manners and politely letting your guests know the store is closing. Another moment occurred when I was checking out tonight. The cashier didn't greet me she also forgot to ask if I had my frys card. Which is almost automatic plugging in your alternative number to activate your card so u can get the discounts. But the cashiers demeanor made me forget to plug it in. She just told me the total. As I bagged my groceries. She grabbed the remaining of my groceries putting them into my personal bags. Then shoved them to me abruptly. I don't know if theyre having a bad day or something. But I think they can do a lot better. I don't know if they need extra training or they're not comfortable with interacting with the public. But something needs to be addressed please. One of the many reasons why I usually go through the self check out lane.
01.2022M.
well, Irma is just a delight, aint she? i mean that sarcastically. literally, not one single word spoken from her. very awkward. i could feel the judgment from her eyes.
01.2022Jonathan
I go to this Frys because its convenient to where I live. But the evening staff needs to be more welcoming. Everytime I check out after purchasing my items. I feel this overwhelming unwelcoming energy. I'm not saying it's all staff. But their is a select few I can sense it from them. Body language and treating the guests. One night I came in 15 mins before closing right after work. One of the team members shouted to me saying "Hey! You have 10 mins left!" I understand the store closes soon. That was very rude and unprofessional. And to be honest dont appreciate that treatment. What happened to manners and politely letting your guests know the store is closing. Another moment occurred when I was checking out tonight. The cashier didn't greet me she also forgot to ask if I had my frys card. Which is almost automatic plugging in your alternative number to activate your card so u can get the discounts. But the cashiers demeanor made me forget to plug it in. She just told me the total. As I bagged my groceries. She grabbed the remaining of my groceries putting them into my personal bags. Then shoved them to me abruptly. I don't know if theyre having a bad day or something. But I think they can do a lot better. I don't know if they need extra training or they're not comfortable with interacting with the public. But something needs to be addressed please. One of the many reasons why I usually go through the self check out lane.
01.2022M.
well, Irma is just a delight, aint she? i mean that sarcastically. literally, not one single word spoken from her. very awkward. i could feel the judgment from her eyes.
01.2022Kevin
This is my regular supermarket. Best prices, particularly on meat. However don't expect a real butcher to help you. I do wish they had the smaller carts I find at Walmart and Safeway. And there is only one check stand open most of the time with a cranky cashier, so expect to use the self check. But they have what I need 90+ % of the time, and they are conveniently located with a UPS store and dry cleaners nearby so it becomes one-stop shopping.
12.2021Kevin
This is my regular supermarket. Best prices, particularly on meat. However don't expect a real butcher to help you. I do wish they had the smaller carts I find at Walmart and Safeway. And there is only one check stand open most of the time with a cranky cashier, so expect to use the self check. But they have what I need 90+ % of the time, and they are conveniently located with a UPS store and dry cleaners nearby so it becomes one-stop shopping.
12.2021Kevin
This is my regular supermarket. Best prices, particularly on meat. However don't expect a real butcher to help you. I do wish they had the smaller carts I find at Walmart and Safeway. And there is only one check stand open most of the time with a cranky cashier, so expect to use the self check. But they have what I need 90+ % of the time, and they are conveniently located with a UPS store and dry cleaners nearby so it becomes one-stop shopping.
12.2021Dr.
When we went to check out about 5 pm on Saturday, October 30, 2021, all four checkout lines were 10 deep. It took us 20 minutes to reach the cashier. During that time, the lines remained 10 deep. Managers should have manned the checkout stations, but none were to be seen. Even more disgusting, the fruit container I purchased had moldy fruit. I ate some before I saw the mold. There is something wrong with the management of this store. -Dr David Demers, Phoenix, AZ
11.2021Dr.
When we went to check out about 5 pm on Saturday, October 30, 2021, all four checkout lines were 10 deep. It took us 20 minutes to reach the cashier. During that time, the lines remained 10 deep. Managers should have manned the checkout stations, but none were to be seen. Even more disgusting, the fruit container I purchased had moldy fruit. I ate some before I saw the mold. There is something wrong with the management of this store. -Dr David Demers, Phoenix, AZ
11.2021Dr.
When we went to check out about 5 pm on Saturday, October 30, 2021, all four checkout lines were 10 deep. It took us 20 minutes to reach the cashier. During that time, the lines remained 10 deep. Managers should have manned the checkout stations, but none were to be seen. Even more disgusting, the fruit container I purchased had moldy fruit. I ate some before I saw the mold. There is something wrong with the management of this store. -Dr David Demers, Phoenix, AZ
11.2021Daniel
Joe has to be one of the fastest cashier's I have ever seen. I love it, if he's working I always try to get in his line. His line is always the longest because the people in his line know it will still be the fastest. I can just watch in awe at how efficient one can be.
10.2021Daniel
Joe has to be one of the fastest cashier's I have ever seen. I love it, if he's working I always try to get in his line. His line is always the longest because the people in his line know it will still be the fastest. I can just watch in awe at how efficient one can be.
10.2021Daniel
Joe has to be one of the fastest cashier's I have ever seen. I love it, if he's working I always try to get in his line. His line is always the longest because the people in his line know it will still be the fastest. I can just watch in awe at how efficient one can be.
10.2021Herwin
Great experience with curbside pickup over 20 or so orders, with an exceptional experience today thanks to Joey. It's my wedding anniversary and the flowers I ordered weren't available nor substituted. I mentioned this to Joey and he said he'd make it right and take care of me. He sure did, he returned with two beautiful bouquets and wished us a happy anniversary. Made my day. Thanks Joey for your exceptional service! On more subtle note, all staff are wearing masks and taking safety precautions seriously.
08.2020Herwin
Great experience with curbside pickup over 20 or so orders, with an exceptional experience today thanks to Joey. It's my wedding anniversary and the flowers I ordered weren't available nor substituted. I mentioned this to Joey and he said he'd make it right and take care of me. He sure did, he returned with two beautiful bouquets and wished us a happy anniversary. Made my day. Thanks Joey for your exceptional service! On more subtle note, all staff are wearing masks and taking safety precautions seriously.
08.2020Herwin
Great experience with curbside pickup over 20 or so orders, with an exceptional experience today thanks to Joey. It's my wedding anniversary and the flowers I ordered weren't available nor substituted. I mentioned this to Joey and he said he'd make it right and take care of me. He sure did, he returned with two beautiful bouquets and wished us a happy anniversary. Made my day. Thanks Joey for your exceptional service! On more subtle note, all staff are wearing masks and taking safety precautions seriously.
08.2020Tessa
Love all that work here. come here almost daily during work week for lunch from the sushi department by Snowfox♡ they have the best sushi and crab and shrimp rolls. Everyone is friendly and helpful. Try the Poke Bowl. inexpensive and so delicious
08.2019Tessa
Love all that work here. come here almost daily during work week for lunch from the sushi department by Snowfox♡ they have the best sushi and crab and shrimp rolls. Everyone is friendly and helpful. Try the Poke Bowl. inexpensive and so delicious
08.2019Tessa
Love all that work here. come here almost daily during work week for lunch from the sushi department by Snowfox♡ they have the best sushi and crab and shrimp rolls. Everyone is friendly and helpful. Try the Poke Bowl. inexpensive and so delicious
08.2019