car rental agency
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Avis Car Rental in Fort Smith (6700 McKennon Blvd, AR 72903)
About:
Avis Car Rental Fort Smith operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. Key Drop-Off available at this location.
Avis Car Rental is located in Fort Smith (Arkansas state) on the street of 6700 McKennon Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1479-452-5152. You can get more information from their website: https://www.avis.com/en/locations/us/ar/fort-smith/fsm. The coordinates that you can use in navigation applications to get to find Avis Car Rental quickly are 35.340976, -94.358292. Scroll down to find out opening hours, reviews and other important information about Avis Car Rental.
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Available amenities
Highlights
- Discounts for military
Accessibility
- Wheelchair-accessible entrance
Michal
If you have overpaid with AVIS, forget about your money, customer service will ignore you. I cannot speak to any person higher than the customer service agent (with a false name) who does not speak English. Email - I got email from AVIS :Dear Mr. Bes, Thank you for contacting Avis customer service regarding a refueling charge. We feel very sorry about this inconvenience you had regarding a refueling charge. We will be more than glad to help you. We understand how frustrating this could be and we are making a constant effort to keep improving our services. Your information has been received and your case reviewed. We made a refund for the amount of 20.40$ USD to your account, expect 4 to 5 business days for it to reflect. Any further question don't hesitate to ask. Thanks for using Avis. Kind regards, Andres C. Avis Customer Service." And they charge me (20.40$) AGAIN . After 7 years using AVIS , usually 3weeks per month , I'm sick to call Avis every few week to protect my money .
08.2022Ofe
Great customer service and very easy efficient process for pickup as well as drop off.
07.2022Seth
Terrible service from the Ft Smith, Ar location of AVIS. We were in a bad accident after renting a vehicle from Avis, completely not our fault as per the police report, and they refused to replace the vehicle for the remainder of our vacation even though we paid over $400 for the rental insurance. Avis corporate eventually had to have a car towed from the Little Rock location because Ft Smith absolutely refused to replace our car even though they had cars in stock. The manager Nancy Kay Smith was unfriendly and unprofessional. The worst customer service experience of my life.
06.2022Bill
Picked up the car without any wait easy in easy out . Price could have been a little better but other that that good service
01.2022Mikayla
The woman at the front desk was very friendly and helpful. The process went smoothly. The only complaint I have was the smell in the car. It smelled like cat piss but that smell did go away after riding with the windows down for a while.
11.2021Sincerely
I rent from this place monthly and have NEVER had a problem that wasn’t resolved immediately. The cars are clean, the staff is typically helpful (I usually only deal with one person and she’s ALWAYS friendly), it’s at the airport so it’s convenient. I’m a preferred customer so it’s way easier than Enterprise.
11.2021Laurie
On Monday March 22 I called the avis car rental at the Fort Smith Airport location to reserve a vehicle I was told the soonest avawas Wednesday March 24 at 830a. I specifically asked the the representative I was speaking to if the chime card was accepted for payment, she told me yes it was. I get to the rental service on the expected date just to be told no they do NOT accept chime as a form of payment, I explained I already confirmed they did when I reserved the vehicle 2 days prior so I knew what to expect. Well I said ok so where is the ATM? She directed me to it I pulled cash out just to then be told, no cash payments. I was sent all over on a goose chase it felt to try to figure away to make the payment, by the time I finally got to take possession of the vehicle it was about 2p ! I was so upset with the situation & misinformation that the staff lacked or doesn't tell the customer, like the $300 deposit that's not mentioned until you pick up the vehicle. This process took so long & was so inconvenient, I missed the funeral of my niece I'm which is why I was getting the car in the first place. This I the worst service ever, I will NEVER use this company again EVER. Renters beware if you have somewhere to be on a time frame & beware of all the extra little hidden fees
11.2021Kayla
I'm very pleased with avis, I originally requested a 7seater suv and all they had was a mini van available so they upgraded us to a mini van without any additional cost. I wasn't sure how to return so I made sure to take it to car wash and vacuum it out so there were no issues, when I got there I also wasn't sure where to park it so I had to park it in a budget spot, I let the lady know and she said that was fine. I also let her know about wiper fluid not working but it was full of fluid and also that there was 3pc of ducktape by the right 3rd row area and in the trunk area so they know I am not the one who did it. I also told her I took a video before we left so nothing fell back on us :) I will for sure rent with avis again!
11.2021Brian
I've probably rented 8 vehicles from Avis over the last 6 months. I normally rent to transport live stream equipment for a local high school. The staff always is friendly and as accommodating as possible. Pickup and drop off is always quick and easy. Vehicles are always in great condition and clean inside and out. The airport Avis staff does a great job taking care of me!
11.2020Thao
Awful experience in returning the car after hours. Had multiple charges for different things. Ended up getting all but one charged dropped which would have been avoided if you didn't get the run around from then for disputes. You could not get a hold of anyone on the phone. The location would tell you they can't do anything and that you would have to call corporate and then the customer service would tell you to that you would have to email. Once you email someone you would have to wait five business days. NOBODY EVER CALLS YOU BACK. I had to make multiple calls and send several emails just to get the charges drop. Had someone told me about the charges I could have had the airport team help me. A month and a half later I find out what the charges where actually for and it was too late.
11.2020